Reviews and comparisons of the top ITSM software currently available
Here’s a list of the best ITSM software. Use the tool below to explore and compare the leading ITSM software. Filter the results based on user ratings, pricing, features, platform, region, support, and other criteria to find the best option for you.
Console is an AI-driven ITSM built to handle employee requests, automate routine operations, and act on behalf of users across the apps they already rely on. Incoming requests from Slack, Teams, or Google Chat land in a central queue, where they're tagged, ranked, and sent down the appropriate track. Console taps into your documentation to resolve straightforward questions on the spot, and fires off playbooks for anything that needs real work done — approvals, identity changes, provisioning in SaaS tools, multi-step orchestration across systems.