List of the Top 25 Network Troubleshooting Software for Government in 2025

Oversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market.

Resolving network problems becomes more efficient and straightforward with Auvik. Its automated discovery and mapping features offer immediate insight into your network structure, while real-time monitoring helps identify the underlying issues before they worsen. With user-friendly dashboards and comprehensive diagnostic tools, Auvik directs you towards solutions swiftly, reducing downtime and alleviating user irritation. Whether dealing with bandwidth congestion, device malfunctions, or configuration challenges, Auvik enables your team to tackle issues with accuracy and assurance.

Since its inception in 2004, NetBrain has revolutionized network management through its no-code automation platform, enabling teams to effectively streamline complex tasks into efficient workflows. By integrating artificial intelligence with automation, NetBrain offers comprehensive hybrid network observability, simplifies troubleshooting, and facilitates safe change management, which enhances operational efficiency, decreases mean time to repair (MTTR), and limits potential risks, thereby empowering IT departments to foster innovation proactively. Gain insights into your entire network with contextual analyses across diverse vendors and cloud environments. Utilize dynamic network maps and end-to-end pathways to visualize and document your complete hybrid network effectively. Streamline network discovery processes and maintain data accuracy to establish a reliable single source of truth. Automatically identify and interpret your network's critical configurations, uncover initial issues, and prevent configuration drift through automation. Facilitate pre- and post-change validations while considering application performance contexts for a comprehensive approach to network modifications. Enhance collaborative troubleshooting efforts by automating interactions between human operators and machine systems. This holistic approach not only optimizes network performance but also ensures that teams can focus on strategic initiatives rather than getting bogged down by manual processes.

Explore the reasons why Managed Service Providers, IT experts, and System Integrators rely on our Network Monitoring and Management Solution to oversee countless networks across the globe. Experience the benefits for yourself by trying it for free today!

TotalView provides comprehensive network monitoring and straightforward root-cause analysis of issues, using clear, accessible language. This solution tracks every device and all interfaces associated with those devices, ensuring nothing is overlooked. Furthermore, TotalView delves deep by gathering 19 different error counters, along with performance metrics, configuration details, and connectivity data, allowing for a holistic view of the network. An integrated heuristics engine processes this wealth of information to deliver clear, easily understandable insights into problems. With this system, even junior engineers can tackle complex issues, freeing up senior engineers to concentrate on higher-level strategic initiatives. The main product encompasses all essential tools required for maintaining an optimally functioning network, including configuration management, server and cloud service monitoring, IP address management (IPAM), NetFlow analysis, path mapping, and diagramming capabilities. By utilizing TotalView, you can achieve complete visibility of your network, enabling you to resolve issues more swiftly and efficiently, ultimately enhancing overall network performance.

Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!

FirstWave’s NMIS acts as a robust network management system, encompassing fault detection, performance monitoring, configuration oversight, performance visualizations, and alerts based on specific thresholds. It employs business rules that facilitate tailored notification policies, compatible with various notification methods. Additionally, FirstWave empowers its partners, which include some of the largest telecommunications companies and managed service providers worldwide, to safeguard their clientele against cyber threats, all while swiftly expanding their cybersecurity service revenues on a significant scale. Overall, FirstWave delivers a thorough and integrated solution for network discovery, management, and cybersecurity, catering to its global partners. This holistic approach ensures that partners can effectively combat evolving cyber threats while managing their networks efficiently.

ManageEngine OpManager serves as an all-encompassing solution for network troubleshooting, aimed at swiftly pinpointing and addressing network-related problems. It offers continuous monitoring and alerts for various network devices, empowering IT departments to identify faults, congestion, and performance irregularities. Featuring tools such as root cause analysis, in-depth performance analytics, and tailored dashboards, OpManager enhances troubleshooting efficiency by delivering comprehensive insights into the state and performance of the network. Its user-friendly interface facilitates seamless navigation and analysis, ensuring that network issues are resolved quickly, thereby reducing downtime and ensuring peak performance levels.

Pulseway is a comprehensive remote monitoring and management (RMM) solution designed for IT departments and managed service providers (MSPs), granting users full control over their IT environments. The software is user-friendly and can be deployed rapidly, ensuring that IT challenges are detected, tracked, and addressed promptly. With the Pulseway dashboard, users benefit from extensive visibility, sophisticated automation capabilities, remote management options, as well as OS and third-party patch management. Additionally, it offers network monitoring, IT automation, custom reporting, complete command traceability, and email notifications, among various other functionalities. The platform also provides optional add-ons for endpoint protection, business management (PSA), backup and disaster recovery solutions, along with integrations with leading antivirus providers, enhancing the efficiency and effectiveness of your IT operations. Each day, more than 6,000 customers globally rely on Pulseway to oversee their IT infrastructure, making it a trusted choice in the industry. To experience its capabilities, you can sign up for a complimentary 14-day trial.

OpUtils serves as a comprehensive tool for managing IP addresses and switch ports, allowing engineers to effectively oversee, diagnose, and resolve issues related to IT resources. This software enhances existing management systems by offering real-time monitoring and troubleshooting features. By streamlining the management of switches and IP addresses, it significantly benefits network engineers. The toolset includes more than 20 functionalities designed to track network performance, including bandwidth usage monitoring, ensuring the availability of essential devices, and facilitating the backup of Cisco configuration files. It also enables advanced IP scanning of both IPv4 and IPv6 subnets to pinpoint available and occupied IP addresses within the network. Furthermore, users can conduct scans across all switches, map ports, and access detailed information such as user profiles and physical locations. Additionally, it provides the capability to restrict access to unauthorized devices while detecting intrusions by rogue devices, ensuring the network's integrity is maintained. Overall, OpUtils empowers network professionals with the resources they need to maintain optimal network performance and security.

Sematext Cloud offers comprehensive observability tools tailored for contemporary software-driven enterprises, delivering crucial insights into the performance of both the front-end and back-end systems. With features such as infrastructure monitoring, synthetic testing, transaction analysis, log management, and both real user and synthetic monitoring, Sematext ensures businesses have a complete view of their systems. This platform enables organizations to swiftly identify and address significant performance challenges, all accessible through a unified cloud solution or an on-premise setup, enhancing overall operational efficiency.

Datadog serves as a comprehensive monitoring, security, and analytics platform tailored for developers, IT operations, security professionals, and business stakeholders in the cloud era. Our Software as a Service (SaaS) solution merges infrastructure monitoring, application performance tracking, and log management to deliver a cohesive and immediate view of our clients' entire technology environments. Organizations across various sectors and sizes leverage Datadog to facilitate digital transformation, streamline cloud migration, enhance collaboration among development, operations, and security teams, and expedite application deployment. Additionally, the platform significantly reduces problem resolution times, secures both applications and infrastructure, and provides insights into user behavior to effectively monitor essential business metrics. Ultimately, Datadog empowers businesses to thrive in an increasingly digital landscape.

Join countless IT experts and managed service providers who rely on N-able™ Ncentral® for remote monitoring and management of intricate networks and devices. Here are the standout features: * Monitor a wide array of devices, including those running on Windows, Linux, and macOS. * Achieve comprehensive visibility throughout your network and cloud services without needing additional monitoring tools. * Create automated patch management policies to guarantee that all devices remain current with updates. * Streamline your workflow using drag-and-drop scripting in the automation manager, eliminating the necessity of coding. * Access remote support for various platforms and devices via the integrated Take Control feature. * Manage tickets and billing effortlessly with the N-able MSP manager. * Protect your data through built-in backup, endpoint detection and response (EDR), and antivirus (AV) solutions. * Enjoy flexible deployment options with both on-premises and hosted cloud solutions tailored to meet your business requirements. * Experience a robust tool that enhances efficiency and security for your IT operations.

Obkio offers a straightforward solution for Network Monitoring and Troubleshooting as a SaaS platform, enabling users to keep track of their network's health and the performance of essential business applications, thereby enhancing the experience for end-users. In mere seconds, Obkio can detect the root causes of sporadic network disruptions, as well as slowdowns in VoIP, video, and applications, allowing for timely troubleshooting before it impacts users. You can set up monitoring agents at key positions within a company's infrastructure or various network locations, including data centers, remote offices, client sites, or across both public and private clouds, to ensure ongoing performance tracking through synthetic traffic that is exchanged every 500 milliseconds. Obkio systematically evaluates and tracks vital network metrics, which encompass latency, jitter, packet loss, quality of service, and customer experience through Quality of Experience (QoE) assessments. The application promptly notifies you when any issue arises or even when potential failures are detected, not only identifying the problem's source but also providing the capability to retrospectively analyze the situation for comprehensive diagnostics. This proactive approach to network monitoring ensures that businesses can maintain optimal performance and address issues before they escalate, ultimately leading to a more reliable user experience.

N-able N-sight RMM, a cloud-based IT platform, empowers Managed Service Providers (MSPs) to deliver essential technology services in mere hours instead of taking weeks or even months. With intuitive graphical dashboards that emphasize alerts, you can focus on what truly matters for your operations. Built-in remote access and security functionalities ensure that you can effectively support and safeguard your business right from the start. Additionally, you have the option to incorporate extra security measures and add-on services whenever you're ready to enhance your offerings. Among its features, N-able RMM includes remote access, network path visualization, and automated monitoring and upkeep. Furthermore, N-able N-sight RMM is available for download as mobile applications on both Android and iOS, enabling users to address issues from virtually any location. This flexibility allows for seamless management of IT challenges, enhancing operational efficiency.

Introducing a video quality control tool, this software solution enables effective quality management and measurement of QoS across all segments of distributed networks via UDP streams. With probes operational 24/7, users gain comprehensive oversight of their network. Initiating stream monitoring takes less than 30 minutes, allowing for significant savings on equipment and network upkeep. The web interface is designed for ease of use, featuring an intuitive data layout that enhances user experience. Ongoing quality assessment and swift rectification of any issues help maintain a loyal customer base. This tool can be utilized as a cloud-based service or as a standalone option for local networks. Elecard Boro software probes diligently track packet loss, video freezes, and SCTE35 labels across various protocols, including UDP, HLS, DASH, RTP, and HTTP. This solution not only facilitates quick and cost-effective monitoring of content delivery networks but also aids in identifying the most prevalent issues. By implementing this advanced tool, organizations can ensure high service quality and customer satisfaction consistently.

Accelerate your journey from data to actionable business outcomes with Splunk. By utilizing Splunk Enterprise, you can simplify the collection, analysis, and application of the immense data generated by your technology framework, security protocols, and enterprise applications—providing you with insights that boost operational performance and help meet business goals. Seamlessly collect and index log and machine data from diverse sources, while integrating this machine data with information housed in relational databases, data warehouses, and both Hadoop and NoSQL data stores. Designed to handle hundreds of terabytes of data each day, the platform's multi-site clustering and automatic load balancing features ensure rapid response times and consistent access. Tailoring Splunk Enterprise to fit different project needs is easy, as the Splunk platform allows developers to craft custom applications or embed Splunk data into their existing systems. Additionally, applications created by Splunk, partners, and the broader community expand and enrich the core capabilities of the Splunk platform, making it a powerful resource for organizations of any scale. This level of flexibility guarantees that users can maximize the potential of their data, even amidst the fast-paced evolution of the business environment. Ultimately, Splunk empowers businesses to harness their data effectively, translating insights into strategic advantages.

Lansweeper enables you to uncover your IT assets and establish a comprehensive IT Asset System of Record. By utilizing the Lansweeper Deepscan IP scanner engine, you can efficiently audit every asset within your organization’s network. This allows you to create a detailed inventory encompassing all hardware, software, and users. You can perform scans on devices running Windows, Linux, or Mac operating systems. Additionally, you can monitor all your licenses, serial numbers, and warranties from prominent brands like Dell, IBM, and HP. The tool also identifies unauthorized local administrators and consolidates user data from Office 365 and Active Directory. It provides information such as the netbios domain, checks for Windows updates, and much more. With Lansweeper, you can uncover hidden assets in your IT environment and gain comprehensive control over your network. Initiate your journey in IT asset management by signing up for a free trial today, and experience the benefits firsthand.

Splunk simplifies the transformation of data into actionable insights, offering a secure and reliable service that scales effortlessly. By relying on our Splunk experts to manage your IT backend, you can focus on maximizing the value of your data. The infrastructure provided and managed by Splunk ensures a smooth, cloud-based data analytics experience that can be set up within as little as 48 hours. Regular updates to the software mean you will always have access to the latest features and improvements. In just a few days, with minimal requirements, you can tap into the full potential of your data for actionable insights. Complying with FedRAMP security standards, Splunk Cloud enables U.S. federal agencies and their partners to make informed decisions and take action swiftly. The inclusion of mobile applications and natural language processing features further enhances productivity and provides contextual insights, expanding the reach of your solutions with ease. Whether you are overseeing infrastructure or ensuring compliance with data regulations, Splunk Cloud is built to scale efficiently, delivering powerful solutions tailored to your evolving needs. Ultimately, this agility and effectiveness can markedly improve your organization's operational performance and strategic decision-making capabilities. As a result, embracing Splunk can lead to a significant competitive advantage in today’s data-driven landscape.

Acrylic Wi-Fi Professional is a distinguished Wi-Fi analyzer that excels in identifying access points and channels while solving problems in 802.11a/b/g/n/ac networks in real time. This vital tool is tailored for experienced users, network professionals, and administrators, empowering them to enhance their wireless networks' efficiency, assess home or office Wi-Fi performance, pinpoint connected devices, measure transmission speeds, and optimize Wi-Fi channels for peak performance. Users benefit from a wealth of Wi-Fi network information, including access to hidden networks, and can take advantage of specialized features like monitor mode for thorough traffic analysis. Additionally, it offers visual representations of connected devices, keeps a catalog of available Wi-Fi devices, and performs speed tests. By using Acrylic Wi-Fi Professional, users receive automated recommendations to improve and refine their Wi-Fi network performance, ensuring seamless connectivity. Furthermore, leveraging its sophisticated capabilities can lead to a marked enhancement in your overall wireless experience, making it an indispensable tool for anyone serious about Wi-Fi management.

PingPlotter provides a comprehensive tool for monitoring and visualizing key internet performance metrics over time, simplifying the process of network troubleshooting. It charts essential metrics such as latency, packet loss, and jitter, allowing ISPs, IT departments, and other users to pinpoint exactly when and where connectivity issues arise. Users can set up customizable alerts for automatic notifications regarding network problems and utilize REST API capabilities for seamless integration. With real-time insights into connection issues, PingPlotter helps to identify subtle patterns that might go unnoticed by other solutions, enabling swift diagnosis of internet lag, server outages, and other interruptions in service. By employing remote monitoring features, an automated troubleshooting assistant, and a connection quality dashboard (available in PingPlotter Cloud), IT teams can optimize their time management, or alternatively, test connections directly from a single workstation using PingPlotter for Desktop. This dual approach not only enhances efficiency but also empowers users to maintain a stable internet environment proactively.

UVexplorer PRO swiftly and efficiently uncovers comprehensive details about the devices within your network and the interconnections among them. It generates network maps that serve various purposes, including documentation, presentations, meetings, and even decorative displays for your office. Additionally, UVexplorer PRO ensures backup and sends notifications regarding any changes to the configurations of network devices like routers, switches, and firewalls, allowing you to monitor the evolution of device settings over time. The UVexplorer Server acts as the WebUI for UVX PRO, offering specialized network maps tailored for managed service providers (MSPs) and extensive networks. This WebUI facilitates the viewing of individual networks and grants role-based access to technicians, making it a crucial tool for large-scale operations featuring multiple agents. Moreover, UVexplorer integrates seamlessly with PRTG and LucidChart, enabling the direct utilization of network maps within those platforms. It also supports exporting automated network maps in various formats, including Microsoft Visio™, PDF, and SVG, catering to diverse documentation needs. With a robust suite of diagnostic tools, UVexplorer allows users to analyze and resolve network and device issues effectively. Users can identify rogue IP and MAC addresses, conduct Layer-2 traces, assess real-time performance of network interfaces, and perform a host of other troubleshooting tasks, ensuring optimal network functionality. Ultimately, UVexplorer empowers network administrators to maintain a reliable and efficient network environment.

CySight’s groundbreaking Actionable Intelligence is relied upon by Fortune 500 companies worldwide, providing organizations with a highly efficient and secure solution to address the growing challenges posed by the complexity and scale of contemporary physical and cloud networking. By leveraging cyber network intelligence, CySight enhances the capabilities of network and security teams, allowing them to significantly speed up incident response times by revealing hidden vulnerabilities, scrutinizing network data to identify irregularities, detecting cyber threats, and assessing the usage and performance of assets. Additionally, CySight’s innovative Dropless Collection technique grants unparalleled visibility into vast network data, ensuring that information is stored in the most compact manner possible, which in turn boosts machine learning, artificial intelligence, and automation efforts to maximize the potential of all types of metadata, regardless of size or complexity. This comprehensive approach not only streamlines operations but also empowers organizations to stay ahead in an ever-evolving digital landscape.

Optigo Visual Networks offers advanced software for monitoring and troubleshooting operational technology (OT) networks. With its powerful BACnet Monitoring feature, OptigoVN provides extensive insights into OT performance, delivering over 28 unique network diagnostics for enhanced visibility. This capability ensures that users can effectively manage and optimize their network environments.

IBM NS1 Connect delivers exceptional, authoritative DNS and cutting-edge traffic management to provide the high-performance, dependable, and secure network connectivity that modern businesses require to satisfy the evolving demands of their customers through our solutions. Our global anycast network ensures extensive capacity and scale to keep users consistently connected worldwide. With an API-first architecture, integration and automation of all NS1 Connect functionalities become a straightforward task. The platform also allows users to manage all aspects of HTTPS redirects seamlessly from one centralized interface. Utilizing GSLB and RUM-based traffic steering, businesses can achieve global load balancing and minimize latency by leveraging near-real-time device performance insights. Additionally, our robust DDoS attack protection guarantees adequate capacity to handle traffic surges while implementing measures to prevent automated "junk" queries from affecting performance. NS1 Connect also provides customizable add-on options tailored to meet specific business requirements, including DNS Insights, which equips users with the necessary data to swiftly identify and address misconfigurations that could hinder application performance. Furthermore, the dedicated DNS feature ensures continuity of operations by maintaining a native secondary DNS resolution infrastructure, thus keeping your services operational. Lastly, DNS traffic steering enhances connection optimization to applications, services, and content based on various factors such as geography, real-user monitoring data, and overall load, ensuring an efficient and responsive user experience.