List of the Top 25 Service Dispatch Software in 2025

FieldEdge, formerly known as Desco, is a groundbreaking software designed specifically for the service sector. This platform equips businesses with a competitive advantage through a comprehensive array of productivity and customer management tools, enabling them to excel in their respective fields. With FieldEdge, organizations can streamline technician dispatching and job scheduling, effectively manage customer relationships and ongoing projects, monitor performance through insightful dashboards, and enhance their sales capabilities. Additionally, this software fosters better communication and coordination among team members, ultimately contributing to overall operational efficiency.

Connecteam is a comprehensive mobile application tailored for employees who work outside of traditional desk environments. It offers essential tools for overseeing and coordinating field staff, featuring options for communication, workflow management, scheduling, and time tracking. With just a few simple clicks, you can unify your mobile workforce. The desktop Launchpad enables seamless collaboration, operational management, skill development, and employee engagement monitoring. In no time, you can design a fully-branded mobile app for your organization, incorporating elements like safety checklists, orientation programs, product catalogs, and shift management features. Additionally, you have the flexibility to personalize the app's functionalities to meet your specific requirements. You can also analyze team interactions with company resources, allowing you to identify areas for improvement and enhance efficiency. Connecteam empowers both managers and employees to streamline their processes, enabling a greater focus on growth. The platform supports various integrations, including Google Calendar, Gusto, QuickBooks Payroll, Xero, and more, ensuring a seamless experience for users. Ultimately, this all-in-one solution is designed to enhance productivity and engagement among non-desk employees.

Kickserv is a top-rated management tool tailored for businesses in the service sector. For just $47 monthly, service-oriented companies can leverage Kickserv to efficiently handle leads, estimates, team schedules, job assignments, invoices, and payments. With Kickserv, users can streamline their operations by automating emails to leads, distributing promotional messages to customers, and enjoying seamless integration with QuickBooks, alongside mapping tools for effective technician dispatching. Our suite of mobile field service features includes: - Workforce management: Easily create schedules, assign tasks, and monitor employee locations. - Automated updates: The mobile app enables automatic team status notifications to the office. - Scheduling: Efficiently manage schedules, track employee hours, and access site notes or requests. - Opportunity identification: View current jobs and prospects for future work directly from the field. - Enhanced connectivity: Attach notes, images, and documents to jobs for improved clarity and customer service. - Technician tracking: Use GPS check-ins to pinpoint employee locations and monitor job durations in real time. For over 15 years, Kickserv has been a trusted choice among thousands of professionals in the service industry, proving its reliability and effectiveness in managing field operations. As the needs of businesses evolve, Kickserv continues to adapt and enhance its offerings.

Say farewell to overpriced, rigid software options and embrace the simplicity of Repair-CRM—designed with small repair businesses in mind. For just $89/month for 5 users, you’ll get a complete CRM solution with no annual contracts or unnecessary hassle. Repair-CRM integrates effortlessly with QuickBooks Online, allowing you to import your clients and products in a matter of minutes, saving you time and effort right from the start. The system simplifies job dispatching and allows you to track all your assets—HVAC units, printers, water systems, and more—with detailed service histories so you can stay on top of maintenance needs. Clients can use the sleek online booking portal integrated directly into your website to select the exact asset that requires repair, streamlining the appointment process. Technicians are equipped with GPS tracking, clock-in/out functionality, and the ability to snap before-and-after photos while on-site, ensuring accurate documentation and improved communication. Repair-CRM is affordable, flexible, and fully customizable to your needs, providing a smart, cost-effective solution that powers up your shop without breaking your budget. Whether you're a small startup or an established business, Repair-CRM gives you the tools you need to run more efficiently, track every detail, and deliver superior service to your customers. It’s the all-in-one tool you’ve been waiting for, built to scale with your business.

Service Autopilot, developed by Xplor, stands as the leading business management software tailored for industries such as lawn care, cleaning, snow removal, pest control, and pool services, empowering countless entrepreneurs to realize their aspirations through business automation that fosters rapid and sustained growth. With its comprehensive features, it is designed not just to streamline operations but also to enhance overall efficiency and profitability for service-oriented businesses.

Elevate your HVAC-R business by leveraging the capabilities of ThermoGrid! This contractor management software is tailored exclusively for field service operations, addressing the distinct requirements of HVAC-R, plumbing, and electrical enterprises. Equipped with robust functionalities such as a mobile offline application, efficient scheduling, streamlined dispatching, tracking of client history, inventory oversight, service agreements, load calculations, marketing assistance, payroll management, invoicing, and estimating tools, ThermoGrid enables you to enhance your workflow and improve your profitability. Seize the opportunity to revolutionize your business today! You can try it for FREE or request a demonstration of ThermoGrid to see its benefits firsthand. Make the smart choice for your company’s future!

NewWaySERVICE is a comprehensive online software solution designed to efficiently handle service requests from customers across various industries. This platform enables users to monitor and oversee all types of service inquiries, including repairs and maintenance, ensuring that no request goes unnoticed. With NewWaySERVICE, each service request, or work order, can be meticulously tracked from inception to completion, allowing for precise documentation of the time invested by technicians on each task. Additionally, the software encompasses essential modules necessary for effective service department management, such as Work Orders, Equipment, Customer Management, Planning, Inventory, Service Contracts, Guarantees, and a Web Portal for easy access. By signing up for a free trial at NewWaySERVICE.com, you can explore its features and optimize your service operations without any initial investment. Once you experience the benefits firsthand, you'll likely find it indispensable for enhancing the efficiency of your service team.

For over three decades, Nomadia Group has been at the forefront of providing advanced routing and scheduling optimization software tailored for field forces, leading to productivity boosts of as much as 30%. Their innovative software solutions effectively manage the daily operations of over 150,000 mobile workers globally, including technicians, sales representatives, and delivery personnel. At the heart of their offerings is TourSolver, their flagship Routing & Planning Software, which is accessible through a monthly subscription model. Additionally, mobile applications are compatible with both Android and iOS platforms, ensuring convenience for users on the go. Customer support via chat, email, and phone is readily available during Eastern Standard Time hours. By leveraging routing and planning optimization, decision-makers can discover viable, profitable routes while ensuring exceptional customer service and effectively addressing emergency situations such as installations, repairs, maintenance services, sales meetings, and logistics for pickups and deliveries. With a commitment to enhancing productivity, Nomadia proudly guarantees an average increase of at least 20%. Their dedication to innovation continues to shape the future of field operations management.

Designed to enhance the growth of every client's business, the BigChange Job Management Platform consolidates customer relationship management (CRM), scheduling of jobs, real-time tracking, resource management in the field, financial oversight, and business intelligence into a single, user-friendly, and easily integrable platform suitable for any business operation. Established in 2013 and headquartered in Leeds, UK, BigChange has emerged as a prominent provider of Field Service Management Software, earning the trust of nearly 1,700 organizations operating in the field across the globe. With a workforce of 200 employees, the company has garnered recognition as an exceptional employer, receiving a 2 Star Accreditation from Best Companies. The comprehensive Job Management Platform by BigChange is empowering field service companies throughout the UK to secure additional contracts, streamline their operations, and enhance customer satisfaction, ultimately leading to improved business outcomes. By integrating multiple functionalities into one platform, BigChange aims to transform the way field service businesses operate and serve their customers.

Field Force Tracker™ is an advanced and user-friendly field service software solution designed for enterprises, boasting a rich array of features and the most robust mobile applications in the market. This software enables rapid job scheduling, the efficient dispatch of employees, accurate data collection, and expedited management of inventory and invoicing processes. By utilizing our field service software, businesses can minimize waste, enhance productivity, and increase profitability. Despite its extensive capabilities suitable for large-scale operations, it remains budget-friendly for even the smallest businesses. As a cloud-hosted, web-based field service management tool, it optimizes job scheduling, customer interactions, and coordination with vendors and employees. Additionally, the system simplifies work orders, equipment maintenance, asset tracking, employee monitoring, and customer service ticket management, ensuring that all aspects of field service operations are efficiently handled. Ultimately, Field Force Tracker™ empowers businesses to operate more effectively and respond to customer needs promptly.

Workiz stands out as the premier all-encompassing FSM platform driven by artificial intelligence and automation, gaining the trust of more than 120,000 professionals throughout North America. The Genius Suite, which includes features like Genius Answering and AI Dispatcher, is designed to enhance operational efficiency, increase revenue, and provide outstanding customer service. Attract more clients through integrations with platforms such as Angi, Thumbtack, and Google Local Services Ads. Keep your customers engaged with instant communication through the Workiz mobile application, while overseeing all aspects of your business from a single, robust dashboard. Additionally, easily connect with tools like QuickBooks, Stripe, and CompanyCam to streamline your processes and foster intelligent growth. With these capabilities, Workiz empowers businesses to thrive in an increasingly competitive landscape.

ServiceM8 is a cloud-oriented software solution tailored for trades and service-oriented enterprises, specifically optimized for Apple devices. This innovative platform allows users to efficiently oversee their operations from virtually any location and at any time. By streamlining administrative tasks, it significantly cuts down on time spent on management activities, offering various features such as scheduling, invoicing, and credit card processing. Furthermore, its user-friendly interface ensures that even those with limited technical knowledge can navigate and utilize its tools effectively.

Jonas Enterprise stands out as a premier software solution for construction and service management, catering to general contractors as well as specialized mechanical, electrical, and plumbing services. This innovative platform allows seamless integration between office operations and fieldwork, which minimizes the need for redundant data entry, maintains oversight of cash flow through comprehensive work-in-progress reports, and effectively manages preventative maintenance contracts with adaptable billing solutions, all accessible via the cloud. Highly regarded by leading service and construction firms, Jonas Enterprise delivers a fully integrated suite that encompasses all essential functions, including accounting, procurement, purchase orders, dispatch scheduling, inventory oversight, and equipment management, among others. By utilizing this powerful tool, businesses can optimize their workflows, enabling them to promote efficiency and drive sustainable growth within their operations.

The sole zero-touch FSM software acknowledged by Gartner, supported by over two decades of industry experience, stands out in its field. Its long-standing reputation is a testament to its reliability and effectiveness.

Field Complete stands out as a frontrunner in operational and CRM software, providing a comprehensive solution that empowers businesses with exceptional automation capabilities and a user-friendly, customizable interface. The development of our software involved collaboration with a diverse group of clients, technicians, field staff, and contractors, ensuring that it meets the specific requirements of each user. Our journey began in 2008 during the market downturn, when founder Roman Rusev was forced to pivot his home construction business into a home services enterprise. Recognizing the need for a more efficient business management system as his company expanded, he sought a solution that would integrate seamlessly across various trades. After exploring 15 different software options without success, Roman partnered with industry specialists to craft a tailored solution that truly addresses the challenges faced by professionals in the field. This collaborative effort not only enhanced the functionality of the software but also ensured that it remained adaptable to the evolving needs of its users.

SkyBoss is a cloud-based software platform created to streamline the management of field services, focusing primarily on contractors. By offering affordable pricing combined with a wide range of features, SkyBoss aims to address the typical obstacles encountered by owners of field service businesses. Its all-inclusive capabilities include job and technician scheduling, invoicing, GPS tracking and routing for technicians, in-depth reporting, and advanced communication features. This adaptable solution is suitable for contractors in electrical, plumbing, and HVAC sectors, making it a perfect fit for any business that provides services. Additionally, the intuitive design allows teams to easily learn and utilize the software, ensuring they can fully leverage its advantages. Ultimately, SkyBoss empowers contractors to enhance their efficiency and improve their overall operations.

Created with the specific requirements of service professionals in mind, mHelpDesk enables contemporary service providers to grow their businesses effectively. As a premier solution for field service software, it offers a wide range of automation tools that help organizations improve the management of their field staff, organize job schedules, track work orders, issue invoices, manage billing, and process payments more efficiently. This cutting-edge platform is crucial for any service-oriented company aiming to boost efficiency and simplify its operations, ensuring that service providers can focus more on delivering exceptional customer service. With its user-friendly features, mHelpDesk stands out as an indispensable asset for enhancing overall performance in the service industry.

Elevate your Route Sales, Direct Store Delivery (DSD), and Equipment Service Operations by implementing Prism's all-encompassing Route Accounting Software Platform. This integrated solution, available on desktop, web, and mobile devices, streamlines your distribution workflows, enhancing both sales and operational efficiency in your everyday activities. The mobile app, tailored for route sales managers, provides crucial resources that enable faster and more accurate sales transactions and deliveries. It includes invoicing features that not only bolster sales but also improve collections, significantly minimizing the chances of incurring bad debt. In addition, Prism's mobile pre-order entry function allows sales representatives to interact with clients and place orders effortlessly while out in the field. Moreover, Prism's call center tools assist office sales teams in boosting sales, increasing product visibility, and offering outstanding customer support, which ultimately cultivates enduring client relationships. By adopting these comprehensive solutions, businesses can unlock significant growth and achieve operational excellence, positioning themselves for future success. The integration of such technologies can transform how teams operate and drive better results in a competitive market.

RazorSync provides field service management software accessible via mobile devices, tablets, or desktop computers. You can efficiently schedule, dispatch, invoice, and oversee customer information while working on-site. By utilizing map features, you can streamline your workflow by viewing jobs and technician locations, which helps in saving time and reducing travel. Data is securely stored in the cloud, allowing for convenient access, and customer records automatically sync with your QuickBooks in the office. Users have noted an increase in billings, overall revenue, and customer satisfaction levels when using RazorSync. Don’t miss out—initiate your free trial today and experience the benefits firsthand!

Fieldmagic is a contemporary and user-friendly software solution designed for field service and asset management, featuring an integrated CRM. This platform aids businesses in monitoring and enhancing their sales outcomes, organizing job schedules efficiently, gathering extensive field data, and delivering superior customer support. By streamlining these processes, Fieldmagic ultimately contributes to improved operational efficiency and client satisfaction.

Wello Solutions streamlines your field service management by consolidating over ten tools into a single platform that enables real-time control of all activities. You can efficiently visualize and manage your customers and their equipment from one centralized location, simplifying the organization across various sites and service contracts. Say goodbye to spreadsheets and embrace a more cohesive approach, where all customer equipment data is readily available. Effective preparation of work orders is crucial for delivering outstanding field service, and this all-in-one solution facilitates the entire process from initial request to project completion. With Wello Solutions, everyone involved is aware of their responsibilities, timing, and where to locate necessary parts, allowing you to optimize your planning in just minutes rather than hours. You can monitor progress in real-time without the need for phone calls, maximizing your operational capacity. This level of efficiency will consistently impress your customers with timely service, ensuring they remain satisfied with your reliability. The ability to provide such punctual service repeatedly enhances your reputation and fosters long-lasting customer relationships.

Streamlined pricing and quoting through templated work items enables you to secure more projects in a significantly shorter time frame. NextMinute is crafted to simplify job accessibility, allowing you to plan, monitor, and communicate in real-time directly from your smartphone. With this app, you’ll have a clear understanding of all ongoing activities and their timelines. Your team can enhance profitability by centralizing all necessary documents and files in one place. Additionally, NextMinute facilitates improved and automated collaboration between you and your tradespeople clients, allowing you to focus on their business growth. This user-friendly application not only automates but also refines essential processes, effectively extending the capabilities of trade businesses. Furthermore, it seamlessly integrates with cloud accounting systems, providing a reliable single source of truth and eliminating the inefficiencies of double entry. By leveraging NextMinute, your workflow can become more efficient and organized, ultimately leading to greater success in your projects.

Bella FSM is a prominent field service software that is trusted by companies in numerous sectors within the field service industry. Renowned for its intuitive design and affordability, Bella FSM enables organizations to elevate customer satisfaction, improve communication, and increase productivity. This software offers a robust array of tools that help in effectively managing and tracking schedules, personnel, work orders, suppliers, invoicing, accounting, equipment, and many other critical functions, establishing it as a crucial resource for any business. By using Bella FSM, organizations can enhance their operational efficiency while simultaneously building deeper connections with their clients. Additionally, the software's versatility allows it to adapt to the unique needs of different industries, making it a flexible choice for diverse business environments.

Field Service Lightning, a creation of Salesforce, is an efficient onsite support platform specifically designed for businesses in the field service industry. Acknowledged as a Challenger in the 2017 Gartner Magic Quadrant for Field Service Management, this tool enables field service companies to accelerate call resolution, automate appointment scheduling, and acquire real-time insights into their operations. Additionally, the platform provides a wide range of features tailored to meet the requirements of mobile employees, dispatchers, and management teams, significantly boosting overall productivity and efficiency. Its robust capabilities allow organizations to swiftly respond to evolving demands and enhance the quality of service they provide. Consequently, businesses that leverage this solution are often better positioned to stay competitive in a fast-paced market.

Onde provides an extensive range of white-label mobile applications tailored for both Customers and Drivers, alongside web platforms aimed at emerging and growing ride-hailing businesses. The system enhances business growth by not imposing fees for extra drivers or rides, while adeptly managing millions of transactions at once. Its intelligent order distribution system reduces idle time for drivers, allowing companies to process more orders with fewer drivers efficiently. Additionally, the platform features various payment options, mobile and web booking capabilities, a public API, and sophisticated performance analytics tools. By subscribing monthly, you gain access to continuous updates for both Android and iOS applications, an impressive 99.98% system uptime—ranking among the best in the taxi software market—and connection to a worldwide network of taxi industry leaders. Every subscription includes App Store Optimization (ASO) upon activation, and premium packages provide further promotional assistance within app stores, ensuring your service remains competitive and visible.