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What is 1Channel Payment & Credit Management?

1Channel's Payment & Credit Management module serves as an all-encompassing platform for distributors and FMCG brands, enabling them to effectively oversee incoming payments, enforce credit compliance, and monitor significant orders. The system facilitates both automatic and manual payment allocations for outstanding invoices, including various payment methods such as cash, cheque, and bank transfer, while providing real-time tracking of outstanding balances. Each customer is assigned a customizable credit limit, and in instances of credit breaches, three management options are available: halt all additional orders, allow one extra order, or suspend the account until debts are cleared. Moreover, the process of returns automatically generates credit notes, ensuring efficiency throughout. When orders surpass the retailer's credit limit, they are subjected to a configurable multi-level approval workflow, which can encompass up to seven authorization levels; approvers are notified via email or WhatsApp, and all decisions are carefully documented for auditing purposes. Additionally, the module includes a powerful suite of payment analytics that offers over 24 reports, supplying finance and sales leaders with essential insights into collections, outstanding liabilities, and the approval process's efficiency. Overall, this module not only fortifies financial oversight but also markedly enhances operational workflows, leading to better management of resources and improved service delivery.

What is 1Channel AI-Powered DMS?

1Channel's AI-Enhanced Distribution Management System presents a cutting-edge approach to managing conversations related to order inquiries, inventory checks, and payment queries through an integrated AI assistant accessible via text or help topic browsing. It automates order validation to confirm stock availability, applicable discounts, pricing, and credit limits when orders are placed, while employing intelligent stock allocation methods based on FIFO and FEFO principles to prioritize items that are close to expiration for shipping. The system also includes an automatic stock replenishment feature that generates purchase orders whenever the inventory for specific SKUs dips below a set level, in addition to a workflow automation engine that allows teams to design conditional workflows with real-time triggers, notifications sent via Email and WhatsApp, and a multi-level approval process that can accommodate up to seven tiers. Payments are automatically reconciled with outstanding invoices through an auto payment allocation capability, and any inconsistencies in Goods Receipt Notes (GRN) are routed to the correct approver without delay. Users benefit from a real-time analytics dashboard that highlights key performance indicators (KPIs), sales trends, best-selling items, and offers more than 24 customizable reports, allowing businesses to make quick, informed decisions. This all-encompassing solution not only streamlines every facet of distribution management but also significantly boosts operational efficiency and accuracy, creating a more responsive and effective supply chain. Overall, the integration of AI and automation within this system represents a transformative leap forward in managing distribution logistics.

Media

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

1Channel Sales Force Automation

API Availability

API Availability

Pricing Information

Monthly month-to-month and annual plans are offered; annual plans require an annual commitment and may include savings. Pricing varies with workflows, user count, and invoice configuration. Plans include cloud hosting, web and mobile access, role management, setup and onboarding, standard reports, technical support, and workflow configuration.

Pricing Information

Available on request
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

1Channel

Company Location

India

Company Website

www.1channel.co

Company Facts

Organization Name

1Channel

Date Founded

2015

Company Location

India

Company Website

www.1channel.co

Categories and Features

Credit Management

Not specified

Categories and Features

Distribution

Not specified

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