Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • RingCentral RingEX Reviews & Ratings
    3,089 Ratings
  • Phone.com Reviews & Ratings
    5 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,168 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    100 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    1 Rating
    Company Website
  • Haystack Reviews & Ratings
    232 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,054 Ratings
    Company Website
  • Community Phone Reviews & Ratings
    1,019 Ratings
    Company Website
  • Axero Reviews & Ratings
    201 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,147 Ratings
    Company Website

What is AT&T Office@Hand?

A comprehensive cloud-based solution provides a range of communication tools, including voice, fax, text messaging, and both audio and video conferencing, which significantly boosts employee productivity whether they are at their desks or telecommuting. This platform facilitates seamless connectivity across various devices such as smartphones, tablets, softphones, or desktop IP phones, thus enhancing customer interaction capabilities. By consolidating calls through a single phone number, organizations can more efficiently direct incoming inquiries to the right team members, simplifying the process for clients trying to connect. The system also comes equipped with features like instant local numbers, toll-free lines, internet faxing, and customizable services based on the time of day. Moreover, it integrates video meetings and collaborative online tools, allowing businesses to bypass the usual expenses related to maintenance, software upgrades, installation, and support that come with conventional systems. This intuitive communication platform allows companies to prioritize customer service over juggling multiple communication tools and channels. With the option to maintain up to three unique business numbers—one primary local number, one toll-free number, and an additional local number specifically for faxing—organizations can significantly enhance their availability and outreach. Ultimately, this cohesive service not only streamlines communication but also contributes to improved overall operational effectiveness, allowing businesses to thrive in a competitive landscape. Additionally, as teams become more mobile, the flexibility provided by this platform is essential for adapting to modern work environments.

What is 8x8 Work?

8x8 Work is an advanced unified communications and customer engagement platform designed to bring global teams and clients together through voice, video, and messaging in one seamless interface. It includes enterprise-grade PBX features with intelligent routing, mobility support, SMS, fax, and Global Reach® technology to guarantee reliable and high-quality connectivity from anywhere. Beyond traditional phone capabilities, the solution enables interactive video conferencing with AI-powered meeting summaries, noise suppression, polls, recordings, and collaborative whiteboards to help teams make faster, smarter decisions. Asynchronous team chat and file sharing allow workflows to continue without disruption, fostering continuous productivity in remote and hybrid environments. AI plays a pivotal role, eliminating repetitive tasks by generating transcriptions, summaries, and recaps for meetings, voicemail, and chats, ensuring that no critical detail is lost. The platform’s versatility is enhanced by powerful integrations with Microsoft Teams, Google Workspace, Salesforce, ServiceNow, and Zendesk, streamlining workflows across diverse business ecosystems. Organizations also benefit from advanced analytics, giving them actionable insights into performance and communication quality. Security is a top priority, supported by global compliance standards like HIPAA, ISO 27001, PCI DSS, GDPR, and SOC 2 Type II certifications. Whether powering contact centers, enhancing CX, or enabling cross-departmental collaboration, 8x8 Work adapts to diverse communication needs. By modernizing systems, organizations can reduce risks, build trust, and position themselves for long-term growth.

Media

Media

Integrations Supported

Microsoft 365
Salesforce
8x8 Video Meetings
CallFinder
Gmail
Google Calendar
Google Workspace
Microsoft Outlook
Microsoft Teams
ServiceNow
Theta Lake
Zendesk

Integrations Supported

Microsoft 365
Salesforce
8x8 Video Meetings
CallFinder
Gmail
Google Calendar
Google Workspace
Microsoft Outlook
Microsoft Teams
ServiceNow
Theta Lake
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$25.40 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AT&T

Date Founded

1983

Company Location

United States

Company Website

www.business.att.com/products/office-at-hand.html

Company Facts

Organization Name

8x8

Date Founded

1987

Company Location

United States

Company Website

www.8x8.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Popular Alternatives

Popular Alternatives

MiCloud Connect Reviews & Ratings

MiCloud Connect

Mitel Networks