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What is AT&T Business Messaging?

Easily send notifications to groups of up to 20,000 recipients while attaching files, images, and videos, each up to 5MB, as well as voice memos lasting up to 5 minutes. You can rest easy knowing that you will receive confirmations for sent, delivered, and read messages. Our technical support team is at your service 24/7, providing reliable assistance whenever required. Additionally, you can choose to add a messaging package for individual employees or expand up to 8,000 accounts with our attractive pricing plans. Our service integrates effortlessly with major U.S. carriers and operates smoothly on any device that supports text messaging. AT&T Business Messaging is compatible with various messaging protocols, such as SNPP, WCTP, SMTP, and TAP, guaranteeing extensive device compatibility. You can send and receive messages conveniently from almost any mobile device, allowing you to keep your professional communications separate from personal ones. This organization of communications not only enhances clarity but also boosts overall efficiency in your business operations. As a result, your team can focus more on productivity while staying connected.

What is 2way?

Consider shifting from phone calls to text messaging for your customer interactions. By utilizing a straightforward two-way texting platform, you can easily send, receive, and manage text communications with your clients. If your phone calls seem to go unanswered, there could be several reasons for this behavior. Implementing Business Text Messaging can improve your client communication and help build more robust relationships. Given that a significant number of customers favor texting as their primary communication method, it’s essential to allow them to reach out via their chosen platforms, whether it be SMS, WhatsApp, Messenger, or others, which can lead to a more enjoyable experience. Unlike traditional phone calls or live chats, text messaging provides the advantage of maintaining ongoing conversations with customers, even if they navigate away from your website or switch devices, ensuring that every interaction remains intact. By organizing these discussions in your messaging inbox, you cultivate a stronger connection with customers, increasing the likelihood that they will save your contact information for future interactions. In the end, adopting text messaging not only fosters better engagement but also significantly boosts customer loyalty and satisfaction over time. Moreover, this approach can help streamline your communication strategy, making it more efficient and effective.

Media

Media

Integrations Supported

LiveChat
Telegram
WhatsApp

Integrations Supported

LiveChat
Telegram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$3 per month
Free Trial Offered?
Free Version

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AT&T

Date Founded

1884

Company Location

United States

Company Website

www.business.att.com/products/business-messaging.html

Company Facts

Organization Name

2way Message

Date Founded

2020

Company Location

United Kingdom

Company Website

2way.app/

Categories and Features

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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