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What is AVA by NexAIS?

AVA, an innovative AI receptionist created by NexAIS, is specifically designed for small and medium enterprises in both Canada and the United States. This smart assistant operates 24/7, answering phone calls with a lifelike voice and efficiently collecting vital information such as the caller’s name, contact number, and specific inquiries. In addition to managing appointment bookings directly within the business's calendar, AVA also sends a text summary to the owner after each call, ensuring they are kept in the loop. With fluency in multiple languages, including English, Farsi, Mandarin, Arabic, and Spanish, AVA engages callers in their preferred language while recognizing returning clients and promptly directing urgent calls to a live operator. To enhance communication clarity, she also sends confirmation SMS messages. Each interaction is thoroughly documented in NexAIS's integrated CRM, storing a complete transcript, a summary of the conversation, and a lead record, with SMS communications seamlessly incorporated into the same timeline. Teams can leverage the CRM to execute AI-powered outbound calls for follow-ups or appointment confirmations, enhancing overall productivity. Subscription plans start at $197 CAD per month, and new clients can enjoy a free trial for the first week. Operating out of Richmond Hill, Ontario, NexAIS is dedicated to improving the efficiency of business communications, making AVA an invaluable asset for any organization looking to streamline their customer interactions. The commitment of NexAIS to continuously enhance this technology ensures that businesses can adapt to the ever-changing landscape of customer service.

What is AI Answering?

AI Answering functions as a 24/7 AI call center solution specifically designed for legal practices, healthcare providers, home service companies, and real estate teams. This innovative platform employs AI voice agents to promptly manage all incoming calls, accurately discern the caller's purpose, collect organized information, schedule appointments based on current calendar availability, and direct or escalate calls according to user-defined guidelines. Each interaction results in a searchable transcript, an audio recording, a concise AI-generated summary, and an updated contact file for future use. A centralized dashboard enables real-time tracking of call metrics, such as volume, escalation rates, scheduled appointments, and average handling times. Furthermore, teams can set up outbound sequences for the AI to manage follow-ups, reminders, and re-engagement efforts with clients. Role-based access control provides tailored permissions for viewing, creating, and updating various modules, ensuring security and efficiency. The platform also meets SOC 2 Type II compliance and follows HIPAA regulations, with Business Associate Agreements readily available for users. Importantly, AI Answering supports both English and Spanish, allowing for improved communication and service delivery to a wider audience, thus enhancing overall client satisfaction. This versatility makes it an invaluable asset for organizations looking to improve their customer interaction processes.

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$197/month (CAD)
Free Trial Offered?

Pricing Information

$997/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Online Training

Company Facts

Organization Name

NexAIS Inc.

Date Founded

2025

Company Location

Canada

Company Website

nexais.ca

Company Facts

Organization Name

AI Answering

Date Founded

2026

Company Location

United States

Company Website

www.aianswering.ai/

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

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