What is AVA by NexAIS?
AVA, an innovative AI receptionist created by NexAIS, is specifically designed for small and medium enterprises in both Canada and the United States. This smart assistant operates 24/7, answering phone calls with a lifelike voice and efficiently collecting vital information such as the caller’s name, contact number, and specific inquiries. In addition to managing appointment bookings directly within the business's calendar, AVA also sends a text summary to the owner after each call, ensuring they are kept in the loop. With fluency in multiple languages, including English, Farsi, Mandarin, Arabic, and Spanish, AVA engages callers in their preferred language while recognizing returning clients and promptly directing urgent calls to a live operator. To enhance communication clarity, she also sends confirmation SMS messages. Each interaction is thoroughly documented in NexAIS's integrated CRM, storing a complete transcript, a summary of the conversation, and a lead record, with SMS communications seamlessly incorporated into the same timeline. Teams can leverage the CRM to execute AI-powered outbound calls for follow-ups or appointment confirmations, enhancing overall productivity. Subscription plans start at $197 CAD per month, and new clients can enjoy a free trial for the first week. Operating out of Richmond Hill, Ontario, NexAIS is dedicated to improving the efficiency of business communications, making AVA an invaluable asset for any organization looking to streamline their customer interactions. The commitment of NexAIS to continuously enhance this technology ensures that businesses can adapt to the ever-changing landscape of customer service.