Cedri Verified Customer Reviews (2026)

Zoom Phone is an AI-powered business communications platform that provides cloud-based Voice over Internet Protocol (VoIP) calling, messaging, and phone system management for organizations. The software replaces or supplements traditional business telephone infrastructure with internet-based calling accessible through desktop applications, mobile devices, and compatible desk phones. Its unified communications environment connects business calling with Zoom Meetings, Zoom Chat, SMS messaging, and online fax capabilities. Call management features include automated receptionists, interactive voice response menus, call forwarding, call transfers, shared line groups, call queues, and configurable routing policies. Administrators can assign phone numbers, configure business hours, manage devices, establish user permissions, and monitor communication activity through a centralized management portal. Zoom Phone provides voicemail transcription, call recording, searchable call histories, and reporting tools for reviewing communication performance. Its built-in AI capabilities generate post-call summaries, identify discussion highlights, extract action items, and prioritize important voicemail messages. ZoomMate provides contextual assistance during conversations and helps users prepare for calls, retrieve relevant information, and automate follow-up activities. Zoom Virtual Agent Receptionist offers optional AI-powered call answering that can respond to customer questions, schedule appointments, communicate in multiple languages, and transfer callers with conversation context. The platform also supports outbound calling workflows through Zoom Auto Dialer and integrates with Zoom Revenue Accelerator for conversation intelligence and sales coaching. Zoom Phone provides integrations with Salesforce, Microsoft, Google, and other enterprise systems, along with developer APIs, call quality dashboards, security controls, and international calling options.

Bigly Sales is a managed AI voice agent platform for revenue teams that need high-volume calling without hiring and supervising more agents. AI agents place outbound calls, answer inbound calls, qualify leads, book meetings and warm-transfer ready buyers to a live agent, and the results sync to your CRM. What makes it different is how much is done for you. Bigly writes call scripts with Claude, ChatGPT and other leading LLMs, A/B tests versions on live calls, and keeps the version that books the most. It provisions and registers numbers, runs more than 200 whitelisted local-presence lines, monitors spam labels, and screens every call against consent records, DNC and suppression lists, known TCPA litigants, and state and federal calling rules before dialing. Managers get a dashboard built around business outcomes: success rate per lead, cost per transfer, cost per human contact, a stage-by-stage funnel from dial to completed transfer, transfer-failure reasons, lead-source rankings by success rate and cost, and hour-by-hour performance. The Bigly Sales MCP server connects the account to Claude and ChatGPT, so a manager can add leads to a running campaign, check minutes, read call summaries or ask who wants a demo in plain language. Customers use Bigly Sales to reactivate aged lead files, follow up on new leads in seconds, set appointments and handle inbound overflow across insurance, lending, home services, legal, automotive and fundraising. It connects to HubSpot, Salesforce, Zoho CRM, Pipedrive, GoHighLevel, Close, Follow Up Boss and Keap, and larger plans add a dedicated account manager who tunes each campaign. Plans start at $99 a month, and every customer begins with a free 30-minute AI calling setup ($3,000 value) built live with the Bigly team.

KaiCalls delivers a robust business phone solution overseen by an AI secretary, enabling you to secure an authentic US phone number in about three minutes. When receiving a call, it first rings your mobile phone; if you're unavailable, Kai answers on behalf of your business, collects vital information such as the caller’s name, contact details, email, and the reason for their call, efficiently arranges appointments on your Google Calendar, and sends you a text summary of the conversation before concluding the call. For pressing matters, the system can redirect calls straight to your mobile device, ensuring that every lead is captured within your CRM or field service software, thereby enhancing your business's communication strategy. This service is tailored for businesses that depend on phone communication, including plumbers, electricians, HVAC specialists, roofing contractors, locksmiths, law firms, medical practices, fitness centers, and rental agencies—especially those that often miss calls or are currently incurring around $3,000 monthly on receptionist costs. KaiCalls presents clear flat pricing starting at $10 a month: Kai Backup at $10 monthly, Kai Line at $79 monthly, Kai Office at $349 monthly, or custom rates for larger teams, with a $2 first week and no per-minute costs or hidden fees, operating on a month-to-month basis with a 30-day money-back guarantee, and no app downloads required. Moreover, you can try out the service before making a decision; just call 1 (417) 386-2898 to interact with Kai personally and see how it can benefit your business. This hands-on experience allows potential users to fully understand the capabilities and advantages that KaiCalls offers.