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What is AfterShip?

AfterShip is a comprehensive post-purchase experience platform built to help eCommerce brands manage shipping, tracking, and returns more effectively. The platform provides real-time shipment tracking by integrating with over 1,200 global carriers, allowing businesses to deliver accurate updates and delivery estimates to customers. By providing branded tracking pages and proactive notifications, AfterShip helps brands maintain communication with shoppers after checkout. This approach strengthens trust and keeps customers engaged with the brand throughout the entire delivery process. The platform also includes a smart returns management system that encourages exchanges and store credit rather than default refunds. By guiding customers toward alternative solutions, AfterShip helps businesses protect revenue and reduce losses from returns. AI-powered delivery date predictions improve shipping transparency and ensure customers receive reliable information about their orders. The platform also offers advanced analytics that allow businesses to track customer interactions with shipment updates and return requests. These insights help brands understand how post-purchase experiences influence repeat purchases and long-term customer loyalty. AfterShip integrates seamlessly with major eCommerce platforms, marketplaces, and logistics providers to create a unified post-purchase ecosystem. By combining tracking automation, return optimization, and customer engagement tools, AfterShip helps online retailers transform logistics operations into growth opportunities. Ultimately, the platform enables brands to convert post-checkout interactions into stronger customer relationships and higher lifetime value.

What is 17TRACK?

17TRACK is a powerful global package tracking service that supports more than 2,500 carriers and 190 airlines, including major players like USPS, UPS, FedEx, and DHL. It guarantees real-time tracking updates with an exceptional accuracy rate of 99.9%, as it automatically recognizes over 80% of carriers to provide precise tracking numbers and comprehensive delivery information. Users can conveniently track their shipments across multiple platforms, including desktop websites, mobile apps, and a WeChat mini-program, which significantly improves the accessibility of global tracking. For online retailers, 17TRACK easily integrates with major ecommerce platforms such as Amazon, eBay, and Shopify, facilitating automatic order synchronization and reducing the need for manual input. This tool not only offers clear insights into order details but also quickly identifies any delivery issues, enabling users to respond promptly. In addition, it provides valuable analytics on delivery metrics and sales performance, along with features like batch order importing and the option to export tracking data for further insights. With these extensive functionalities, 17TRACK proves to be an indispensable resource for consumers and businesses alike in managing their shipments efficiently. Ultimately, its comprehensive nature empowers users to maintain control over their logistics and enhances the overall shipping experience.

Media

Media

Integrations Supported

Shopify
UPS Ready
Amazon
CS-Cart Multi-Vendor
CS-Cart Store Builder
Detrack
Heyday AI
Judge.me
Klaviyo
KonnectzIT
Lyftrondata
Maropost
Omnisend
Onport
Pandium
Postscript
ShipEak
WordPress
Workers by Delos
Zoho Inventory

Integrations Supported

Shopify
UPS Ready
Amazon
CS-Cart Multi-Vendor
CS-Cart Store Builder
Detrack
Heyday AI
Judge.me
Klaviyo
KonnectzIT
Lyftrondata
Maropost
Omnisend
Onport
Pandium
Postscript
ShipEak
WordPress
Workers by Delos
Zoho Inventory

API Availability

Has API

API Availability

Has API

Pricing Information

$11/month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AfterShip

Date Founded

2012

Company Location

United States

Company Website

www.aftership.com

Company Facts

Organization Name

17TRACK

Company Location

United States

Company Website

www.17track.net

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

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