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What is Alacer?

Alacer functions as a cloud-driven platform designed for the management of hospitality operations, with the goal of streamlining daily tasks and improving guest satisfaction in diverse venues such as hotels, inns, restaurants, bars, resorts, spas, and recreational facilities. By offering a modular and integrated system, Alacer effectively addresses the complications associated with using multiple, disconnected point solutions, merging all essential functions into a single, flexible suite specifically crafted for the hospitality sector. At the core of the platform is a robust property management system that proficiently manages front desk and reservation processes, guaranteeing real-time availability and seamless booking transactions. Moreover, the integrated modules support restaurant and bar operations via an intuitive touch-screen electronic point-of-sale system, as well as coordinating event functions, scheduling spa and wellness services, managing inventory, overseeing club and membership details, and enabling contactless ordering and payments at tables. In addition, Alacer includes a direct booking engine that empowers properties to accept commission-free reservations directly through their own websites, paired with a channel management tool that guarantees automatic updates of availability across multiple platforms. This all-encompassing strategy not only boosts operational efficiency but also cultivates a more integrated experience for both staff and patrons within the hospitality industry, illustrating Alacer's commitment to innovation and excellence. Ultimately, this platform ensures that hospitality venues can adapt to changing market demands while maintaining high standards of service.

What is Agilysys Visual One?

Presenting an advanced browser and API-driven, all-inclusive solution tailored for full-service resorts, boutique hotels, and various accommodation providers. This comprehensively integrated property management system is relied upon by some of the most prestigious resorts worldwide. It incorporates all essential tools required to deliver an exceptional guest experience while eliminating redundant features. The Agilysys Visual One functions as a powerful hotel PMS, encompassing reservation management, guest profiles, housekeeping coordination, a mobile interface, and a range of other capabilities. Furthermore, it boasts modules for managing accounts receivable, accounts payable, general ledger (G/L), purchase orders, condominium oversight, club administration, and bank statement reconciliation. The activities module integrates seamlessly with your Visual One PMS, enabling your staff to effortlessly organize events and tailor guest reservations. Guests benefit from convenient mobile check-in and check-out services, dining reservation options, and prompt notifications regarding room readiness, all accessible via their devices. The self-service kiosk further enhances guest autonomy by allowing them to check in, obtain their room keys, check out, and print receipts independently, significantly improving their overall experience. This extensive suite not only streamlines operational processes but also raises the bar for service quality that guests can anticipate throughout their stay, ensuring their needs and preferences are met with utmost efficiency. As a result, establishments can foster stronger relationships with their patrons, leading to increased guest satisfaction and loyalty.

Media

Media

Integrations Supported

Integrations Supported

Agilysys Sales & Catering
Wave RMS
rGuest Book
rGuest Express

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Alacer

Date Founded

2005

Company Location

United Kingdom

Company Website

alacer.co.uk

Company Facts

Organization Name

Agilysys

Date Founded

1963

Company Location

United States

Company Website

www.agilysys.com/en/solutions/by-products/property-management/visual-one-pms/

Categories and Features

Categories and Features

General Ledger

Not specified

Hotel Housekeeping

Not specified

Hotel Management

Not specified

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