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Ratings and Reviews 0 Ratings
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Phone.comCommunication channels like voice, text, video, fax, and conferencing are essential in today's business landscape. Phone.com provides a contemporary, adaptable solution that caters to the needs of mobile entrepreneurs and expanding companies alike. With its comprehensive suite of advanced business phone functionalities, Phone.com empowers your evolving business to engage with customers in a professional and efficient manner. Enhanced call handling capabilities help to elevate your brand's reputation, while mobility features ensure that you maintain connectivity with clients, coworkers, and partners at any time and from any location. This versatility is crucial for thriving in a fast-paced business environment.
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What is Alcatel-Lucent IP Desktop Softphone?
For those employees who are working remotely or frequently on the move and don't have access to a traditional office environment, a softphone application becomes a highly suitable option for their communication needs. The Alcatel-Lucent IP Desktop Softphone, inspired by the Alcatel-Lucent 8068 Premium DeskPhone, is a software solution that replicates the experience of using a standard business phone. Its installation process is straightforward, enabling users to quickly set it up on various devices such as PCs, Macs, tablets, or smartphones that operate on iOS or Android systems in just a matter of minutes. By utilizing a corporate virtual private network (VPN), users can effortlessly make and receive calls, integrating seamlessly with the organization's telephony network. This application provides users with access to all the same features found in a desk phone, allowing for calls to be made and answered from virtually any location. Additionally, it supports off-site connectivity, allowing users to connect to their company's IP network through a VPN, whether they are using Ethernet, Wi-Fi, or mobile data connections like 3G or 4G. This capability not only enhances flexibility but also ensures that remote employees can communicate effectively, no matter where they are situated. It ultimately fosters a more connected work environment, reinforcing the importance of reliable communication tools in today's evolving workplace.
What is 008?
008 Agent stands out as a groundbreaking, open-source softphone that utilizes artificial intelligence and operates on an event-driven framework to revolutionize VoIP communications. Users can effortlessly initiate calls, meticulously document call events and interactions, and seamlessly transfer call data to their preferred CRM systems and tools. One of the platform's notable features is its speech-to-text transcription capability, which allows for the conversion of spoken conversations into written text, facilitating automatic integration into CRM or other applications. Future developments are set to introduce sentiment analysis, enabling the tracking of caller emotions throughout conversations, along with summarization tools that efficiently condense information and spotlight key insights. Furthermore, a customizable conversational agent powered by sophisticated language models will empower users to craft tailored interactions that cater to their specific needs. Designed to be compatible with macOS, Windows, and Linux, and accessible through the web, 008 Agent offers an adaptable solution suitable for various professional environments. This multifaceted approach positions 008 Agent as an advanced tool in the ever-evolving landscape of communication technology, paving the way for more efficient and effective interactions. With its focus on user-centric features, it promises to enhance the overall experience of digital communication.
Integrations Supported
ChatGPT
EcholoN
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Salesforce
Integrations Supported
ChatGPT
EcholoN
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Alcatel-Lucent
Date Founded
2014
Company Location
France
Company Website
www.al-enterprise.com/en/products/applications/ip-desktop-softphone
Company Facts
Organization Name
008
Company Location
United States
Company Website
008agent.ai/
Categories and Features
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Categories and Features
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management