Top 008 Alternatives

Squaretalk is an all-in-one contact center solution built specifically for modern sales teams. This powerful software improves how businesses of all sizes connect with prospects and customers, convert opportunities, and grow. Advanced features like VoIP, WhatsApp Business messaging, and AI automation help you shorten sales cycles and elevate outreach without adding more complexity or increasing costs. Squaretalk’s platform provides omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability. We provide phone numbers in 150+ popular and niche destinations, so your businesses can easily establish and maintain a local presence, build trust, and expand globally. Discover how Squaretalk’s cloud contact center platform can enhance your team’s performance, connection rates, and success today.

CallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.

For over two decades, our cutting-edge technology has been at the forefront of providing telecom services. We specialize in a variety of areas including Hosted IP-PBX, SIP Trunks, Call Center Software, Wholesale, and Data Services, ensuring that our offerings align with the FCC standards for STIR/SHAKEN network compliance with outstanding service, competitive rates, and top-tier products. The XCast Unified Communications system is designed to be both scalable and international, featuring unlimited, complimentary extension-to-extension connectivity across the globe, all managed effortlessly through a web-based Administrator Control Panel (ACP) that simplifies the oversight of your features. We are excited to present our promotional pricing options, which include the Hosted PBX Basic package at just $9.95 per month and the Sip Trunking Basic plan at only $4.95 per month, making it easier than ever to enhance your communication capabilities.

One Platform for All Business Calls Simplify and enhance your business communications with Zadarma. From internal calls to global customer service, everything runs in the cloud — secure, reliable, and fully customizable to your workflow. Highlights include: - Visual PBX constructor for intuitive setup - AI call agents and speech recognition tools - Automatic call distribution (ACD) and IVR setup - eSIM for global mobile connectivity - Full API access to automate and integrate with your systems - 24/7 support and detailed documentation Perfect for companies managing international communication, remote support, or multi-channel sales teams.

When individuals first encounter the concept of softphones, they frequently seek to understand what it truly means. A softphone is fundamentally a software tool that allows a computer to make and receive voice over internet protocol (VoIP) calls through an internet connection. This type of software is essential for VoIP operations, as without it, a computer would be unable to conduct internet-based calls. A prominent example of such a tool is the Adore Softphone Premium, which enables computers to take advantage of voice communication over the internet. By utilizing a softphone, users can make voice calls over their internet connection, effectively eliminating the need for conventional landlines or mobile phones to reach other devices across the globe. The surge in VoIP technology's popularity has coincided with the internet's expansion, largely because it allows for international communication at significantly lower costs, thereby enhancing accessibility for users everywhere. As the yearning for affordable calling solutions continues to increase, softphones are becoming an increasingly vital element of contemporary communication strategies, enhancing connectivity and convenience for individuals and businesses alike.

Safeguard your conversations by ensuring that your VoIP calls are both encrypted and protected against eavesdropping. If maintaining privacy during your discussions is important to you, our free encryption services cover all forms of communication—text, voice, and video—leveraging TLS/SRTP and ZRTP protocols. Our VoIP softphone effortlessly merges with your contacts, allowing for easy access to a unified list pulled from various platforms like Outlook, Windows, Mac, LDAP, XMPP, XCAP, as well as mobile devices such as Android and iOS. Additionally, you can quickly recognize incoming calls prior to answering, which enhances your overall communication experience. Zoiper is designed to work across a broad spectrum of operating systems, including macOS, Linux, and Windows, while also being compatible with iOS, Android, and web browsers. We are dedicated to ongoing enhancements of our services and expanding our compatibility options. Forget about the complicated terminology; our solution integrates Audio, Video, Fax, Presence, and Instant Messaging, all through a streamlined interface that prioritizes user-friendliness. With Zoiper, you can communicate with confidence and effectiveness across numerous platforms, making your interactions more secure and enjoyable. Our commitment to user satisfaction drives us to keep evolving and adapting to your needs.

Assess employee performance through 15 detailed online reports, interactive graphs, and a comprehensive call log with a click-to-play feature. Boost productivity and refine call center operations by providing managers with essential insights necessary for sound business decisions. Gain immediate feedback by accessing your analytics on a real-time dashboard. Employ screen captures and live webcam monitoring to acquire an in-depth understanding of agents' activities as they unfold. For more comprehensive analysis, easily export your Call Log data to Microsoft Excel with just a few simple clicks. Your team will implement a user-friendly application, removing the necessity for IT support to set up and connect to individual computers remotely. Moreover, users will be restricted from altering or accessing softphone settings independently, enhancing the protection of the SIP server and avoiding accidental configuration errors. Softphone.Pro presents a wide range of integration options, facilitating the easy incorporation of screen pop-up and click-to-call functionalities into any software platform with minimal effort. This adaptability not only improves overall operational efficiency but also ensures all communication tools work seamlessly within your current systems. In addition, the ability to integrate with existing platforms allows for a customized experience tailored to your specific operational needs.

Mizu Softphone Modern is an adaptable VoIP softphone that utilizes the widely-used SIP protocol, ensuring seamless integration with a large array of SIP devices, PBXs, and VoIP service providers through the Mizutech JVoIP SIP/media engine. This application features a highly customizable user interface that meets contemporary user demands and complies with open standards. Upon launching the app, users are presented with a homepage that conveniently displays their most frequently contacted individuals, making communication more efficient. Designed with user-friendliness in mind, it offers a simplified settings menu alongside a well-organized contact list and comprehensive call history. The softphone includes unified communication capabilities such as chat and SMS, as well as support for various codecs like G.729 and OPUS HD Audio. Enhanced audio quality is achieved through advanced technologies including QoS, PLC, VAD, AGC, and AEC. Essential VoIP functionalities are present, allowing users to transfer, hold, mute, and forward calls, as well as set up conference calls. For business applications, features such as peer-to-peer connections, callback options, recharge functions, balance displays, and SMS management are included. Additionally, users can enjoy enhanced features like video calls, screen sharing, and file transfers, along with CRM and click-to-call integrations using its webphone capability. Security is a priority, with measures like TLS/SRTP and built-in VoIP tunneling and encryption in place to protect user data. The softphone also allows for branding customization and provides easy provisioning options, ensuring a tailored experience for users and businesses alike. With its wide range of features and user-centered design, Mizu Softphone Modern stands out as a robust solution in the VoIP market.

gloCOM is a powerful desktop Unified Communications solution designed to enhance your business communication by seamlessly integrating with PBXware, our VoIP Telephony Platform. Its main goal is to simplify and improve your daily communication and collaboration activities. This dynamic application incorporates all the necessary tools for efficient teamwork, such as IP Phone integration, Softphone functionalities, instant messaging, conferencing capabilities, access to CRM systems, faxing, file transfers, and many other features. All of gloCOM's offerings are neatly organized within a single, intuitive desktop interface, providing an outstanding user experience across various major desktop platforms. Offered in Office, Business, Agent, and Supervisor Editions, gloCOM customizes its features to boost efficiency and productivity, making it a flexible solution for different business requirements. In addition to its extensive range of tools, gloCOM empowers teams to enhance their connectivity and collaboration, paving the way for more effective operations overall. This makes gloCOM not just a communication tool but an essential asset for any organization aiming to thrive in the modern business landscape.

Tragofone is a versatile white-label VoIP softphone that incorporates WebRTC technology and features auto provisioning, making it an excellent option for business communications at any time and place. This application is particularly beneficial for remote work, offering a reliable and effective solution for teams aiming to deliver exceptional customer service. By simply configuring SIP extensions on users’ smartphones, Tragofone facilitates seamless communication on the go, enhancing overall productivity. The app's auto-provisioning capability allows for straightforward setup and management of numerous SIP accounts without the need to physically access the devices. With its focus on quality and security, Tragofone stands out by providing impressive WebRTC support that enhances user experience. Furthermore, the platform guarantees crystal-clear audio and video calling, making every conversation smooth and efficient, ensuring that users stay connected no matter where they are.

This method provides an incredibly efficient and budget-friendly means to link marketing channels with sales teams, all while enhancing customer support. By removing tedious manual tasks, automated routing and workflows enable your support, marketing, and sales teams to concentrate on strategic initiatives rather than getting overwhelmed with routine processes. This approach bridges the gap between your customers and your business seamlessly. Simply incorporate a single line of Contact Clouds' tracking codes across all your website pages; there is no need for tags or custom URLs. The tracking code promptly identifies both the channel and geographic origin of your visitors, ensuring they receive the appropriate number. This guarantees that essential actions are executed while preserving the resources of your agents. Furthermore, you can leverage triggers to establish customized logic and workflows that direct calls according to your specific preferences, ultimately enhancing operational efficiency. With this setup, your organization can respond to customer needs more promptly and effectively.

MicroSIP is a portable, open-source SIP softphone tailored for Windows that operates on the PJSIP stack. It supports high-quality Voice over IP (VoIP) communications, allowing users to make calls both to other MicroSIP users and to traditional phone numbers via the open SIP protocol. Users have the flexibility to choose from various cloud-based SIP providers, create accounts, and easily integrate them with MicroSIP, facilitating free local calls and cost-effective international calling. The software is programmed in C and C++, which helps maintain low system resource consumption while ensuring it remains accessible for routine use. It boasts sophisticated features, including a WebRTC echo cancellation mechanism and voice activity detection, alongside customizable encryption settings such as TLS and SRTP for secure data transmission and control. Importantly, MicroSIP operates independently of external dependencies, storing user preferences in an ini file for straightforward retrieval. The application also accommodates multiple languages and supports right-to-left text, enhancing accessibility for users with visual impairments who rely on screen readers like NVDA. Additionally, its extensive localization options include languages such as Brazilian, Bulgarian, Chinese, Dutch, Estonian, Finnish, French, German, Hebrew, Hungarian, Italian, Korean, Norwegian, Polish, Russian, Spanish, Swedish, and more, ensuring it meets the needs of a wide-ranging international user base. Overall, MicroSIP is a versatile solution for anyone seeking an effective softphone experience without compromising on performance or usability.

Expand your reach, boost engagement, and enhance the overall user experience with the premier VoIP Softphone currently on the market. This highly customizable white label VoIP Softphone, built on advanced WebRTC technology, delivers exceptional convenience and seamless connectivity. Experience crystal-clear voice and video calls that are ideal for both impromptu meetings and pre-planned business conferences, ensuring effective communication at all times. Stay updated with timely push notifications that do not compromise device performance, allowing you to remain informed while efficiently managing battery life with this powerful VoIP Softphone application. Align your goals and ambitions with the adaptable features of our WebRTC Softphone, specifically designed to cater to your branding and operational requirements through our white label SIP Softphone solution. This extensive customization enables businesses to create a distinctive communication experience, all while upholding superior service quality. Additionally, the integration of user-friendly tools ensures that teams can collaborate effortlessly, further amplifying productivity and satisfaction in their communication endeavors.

Nexogy® transforms the way businesses operate by consolidating phone systems, messaging, internet access, and video conferencing into one cohesive platform. This integration fosters effortless communication management across multiple channels, allowing for rapid response to incoming messages. Equipped with features such as automated responses and document sharing, businesses can significantly enhance their productivity levels, enabling them to complete tasks more efficiently. Users benefit from the convenience of communicating through their smartphones while still accessing the full range of traditional phone system functionalities. Furthermore, the clear commission structure offers clients an intuitive tool that boosts satisfaction and nurtures long-lasting partnerships. Nexogy® also provides some of the best high-speed bandwidth rates available nationwide, making large data transfers and smooth streaming of audio and video content possible. To further enhance communication within the organization, supervisors can record, monitor, and provide coaching to their agents, as well as join ongoing calls, thereby promoting improved interactions between agents and customers. This all-encompassing strategy ensures that businesses are equipped to adapt and succeed in an ever-evolving digital environment, ultimately leading to greater operational efficiency and innovation.

PXO+ is an exceptional softphone for real-time communication (RTC) that boasts a vast array of customizable features, making it extremely versatile. This softphone is ideal for testing RTP and SIP functionalities, and it accommodates over 25 audio and speech codecs as well as more than 8 video codecs. Additionally, PXO+ enables scripting capabilities through VoiceXML, which enhances its functionality for various applications. It performs exceptionally in RTC quality assurance and VoIP environments, ensuring a robust communication experience. Moreover, it incorporates STIR/SHAKEN technology for enhanced security and verification of calls. Overall, PXO+ stands out as a comprehensive solution for communication needs.

Express Talk software functions similarly to a traditional phone, enabling users to make calls directly from their computers. This application permits users to reach anyone who has Express Talk installed or utilizes any other SIP VoIP softphone, making all calls at no cost. Additionally, by registering for a gateway service, users can connect with standard telephone numbers worldwide. It is compatible with all prominent VoIP SIP service providers and operates using the SIP protocol, ensuring seamless communication. This versatility makes it an attractive option for both personal and professional use.

Google has officially launched its phone call application, marking its first appearance in the app market. This innovative app streamlines the process of connecting with friends and family while offering features to block unwanted spam calls and providing caller identification to help users make informed choices before answering. It notifies users of potentially suspicious calls, enabling them to avoid telemarketers, scammers, and spammers, and also includes the functionality to block specific numbers for enhanced privacy. With its powerful Google Caller ID feature, users can easily recognize incoming calls from businesses, leading to more assured interactions. Furthermore, the Call Filter feature efficiently manages calls from unknown numbers by automatically filtering out spam and sharing valuable information about unfamiliar callers. Users can also access their messages without the need to dial into voicemail, as the app allows them to view or listen to messages in any order, read transcripts, and oversee their messages conveniently within the application. The app is designed with user-friendliness in mind, making it simple to access contacts with just a single tap. Ultimately, this new application seeks to improve the overall calling experience by providing essential tools and a smooth interface to its users. By integrating advanced features, Google aims to redefine how we engage in phone communications.

Experience top-tier voice services that deliver outstanding clarity and innovative functionalities specifically designed for your enterprise. Boost your profitability with all-encompassing packages that cater to a variety of business needs. Remain connected while traveling with a range of options, including mobility solutions, visual voicemail, and instant messaging capabilities. Frontier SmartVoice acts as a VoIP service that not only provides convenience but also improves the effectiveness of your business communications. With more than 180 calling features and unlimited long-distance calls throughout the United States and Canada, you can communicate without restrictions. Furthermore, benefit from unified messaging, visual voicemail, and the ease of voicemail-to-email services. The Frontier Communicator App serves as a powerful softphone, enabling you to make and receive calls using your business number while also streamlining instant messaging. This extensive array of features ensures your business operates smoothly and efficiently, regardless of your location, allowing for enhanced collaboration among team members. Ultimately, embracing these advanced communication tools can lead to significant improvements in overall productivity and connectivity.

Transform the way you engage with the Cloud Softphone collaboration platform by creating a customized white-label UCaaS solution tailored to your specific requirements. With Cloud Softphone, you have the flexibility to choose from a vast array of over 100 premium communication features designed to meet diverse needs. Whether you are working in a physical office or on the move, streamline your communication methods effortlessly. Embrace the modern workplace philosophy by offering instant connectivity options that enhance accessibility. Provide your teams with a powerful solution that integrates vital business phone capabilities with top-notch UCaaS functionalities, promoting a cohesive collaborative environment. Keep your customers updated while reducing battery drain through efficient push notifications. Amplify your platform's communication prowess by adding file transfer capabilities, allowing users to exchange various file types seamlessly. Furthermore, improve your application with enhanced voice and video features backed by codecs that ensure outstanding call quality, enabling users to interact fluidly across all communication channels. By harnessing these innovative features, you can cultivate a more productive and interactive communication landscape within your organization, ultimately leading to better teamwork and improved outcomes. This approach not only enhances user satisfaction but also positions your organization as a leader in adopting cutting-edge communication technologies.

For those employees who are working remotely or frequently on the move and don't have access to a traditional office environment, a softphone application becomes a highly suitable option for their communication needs. The Alcatel-Lucent IP Desktop Softphone, inspired by the Alcatel-Lucent 8068 Premium DeskPhone, is a software solution that replicates the experience of using a standard business phone. Its installation process is straightforward, enabling users to quickly set it up on various devices such as PCs, Macs, tablets, or smartphones that operate on iOS or Android systems in just a matter of minutes. By utilizing a corporate virtual private network (VPN), users can effortlessly make and receive calls, integrating seamlessly with the organization's telephony network. This application provides users with access to all the same features found in a desk phone, allowing for calls to be made and answered from virtually any location. Additionally, it supports off-site connectivity, allowing users to connect to their company's IP network through a VPN, whether they are using Ethernet, Wi-Fi, or mobile data connections like 3G or 4G. This capability not only enhances flexibility but also ensures that remote employees can communicate effectively, no matter where they are situated. It ultimately fosters a more connected work environment, reinforcing the importance of reliable communication tools in today's evolving workplace.

Stay Connected with Your Business! Our all-inclusive business VoIP phone system is designed with essential features, allowing you to effectively prioritize your customers from wherever you are. Every line includes: - Unlimited calling throughout the U.S. and Canada - Music On Hold - Caller ID - Advanced Call Forwarding - A free mobile application for both Android and iOS - Voicemail services - Conference Bridge capabilities Enjoy unparalleled voice clarity thanks to magicJack's VoIP technology, which is supported by a remarkable 99.99% uptime guarantee. Experience the benefits typically associated with large enterprises without the significant costs—plans start as low as $15.99 per month for each line. You have the convenience of accessing your account online at any time, enabling you to pay bills, change settings, and more. Getting set up is simple; our VoIP systems come preconfigured for instant use—just plug in your phone, and you'll be ready to go in minutes. Additionally, our dedicated support team is always available to help you with any inquiries or issues you may encounter, ensuring a smooth operation for your business communication needs. Transitioning to our system can significantly enhance your connectivity and customer service experience.

Grandstream Wave is a free softphone app that allows users to make and receive voice calls through up to six distinct SIP accounts, whether they are at home or traveling anywhere globally on their Android devices. It supports various codecs including G.711µ/a, G.722 (for HD audio), G.726-32, G.729, GSM, iLBC, Opus, and Speex, which ensures superior call quality. The application features strong security measures such as SIP over TLS and encryption options using 128/256-bit SRTP to safeguard communications. Additionally, users can engage in audio conferences with up to six participants and take advantage of 24 virtual BLF keys, making it particularly suitable for teamwork and collaboration. With the capability to manage six SIP accounts, it seamlessly integrates with mobile devices and comes with features like call history, contact lists, and customizable ringtones. Moreover, it offers advanced enterprise functionalities such as integration with IP PBX systems, call transfer and pickup, BLF, call recording through UCM, and LDAP support. Users also benefit from automatic call forwarding that can be adjusted based on time and location rules, providing enhanced flexibility. The app fully integrates with Grandstream’s UCM series of IP PBXs and enables users to generate QR codes for swift provisioning with ease. Additionally, it allows for voice channel switching between Bluetooth, earphones, speakerphones, and 3.5mm headsets, and it supports two-way video calls using SIP and the H.264 video codec, significantly broadening its utility as a communication tool. Ultimately, Grandstream Wave stands out as a comprehensive solution catering to various personal and professional communication requirements, making it an invaluable asset for users.

LetsDial is a comprehensive virtual phone service that enhances business communication through an array of advanced features. It provides businesses with virtual phone numbers, including local, toll-free, and international options, to help establish a professional presence across various markets. Key functionalities encompass call forwarding, voicemail-to-email, call recording, and customizable voice menus (IVR systems), along with support for multiple extensions, all aimed at streamlining communication workflows. Additionally, LetsDial facilitates international calls, ensuring smooth interactions with clients globally. The platform is accessible on multiple devices such as smartphones, tablets, computers, and VoIP handsets, allowing users to manage their calls from almost any location. With a strong emphasis on security, LetsDial employs encryption protocols to protect communication data, making it a reliable choice for businesses seeking flexible and scalable communication solutions. Moreover, the platform features an intuitive interface that allows users, even those with limited technical skills, to easily navigate through its offerings without difficulty. This combination of features and usability makes LetsDial a standout option for modern business communication needs.

3CLogic stands out as a premier cloud contact center solution that enhances communication for businesses with their workforce and clientele. This innovative platform is powered by Amazon Web Services (AWS) and provides sophisticated, scalable speech recognition capabilities that seamlessly integrate with major CRM systems like SugarCRM, Microsoft Dynamics, ServiceNow, and SAP. With deployments across five continents, 3CLogic is rapidly expanding its portfolio, catering to a diverse range of Global 2000 clients. The platform fosters digital transformation by enhancing customer experience (CX), boosting operational efficiency, delivering insightful reporting, and incorporating dynamic interactive voice response (IVR), computer telephony integration (CTI), and artificial intelligence (AI) functionalities. As organizations increasingly prioritize streamlined communication and data-driven insights, 3CLogic positions itself as a vital partner in achieving these objectives.

Pulse stands out as a premier provider of innovative call center solutions, with its Web Real-Time Communication significantly boosting operational efficiency in call centers. With a rich history spanning more than twenty years in the call center sector, Pulse has successfully assisted clients across India, North America, and Europe in creating smooth and effective customer interactions. The company’s tailored call center solutions, which incorporate cutting-edge features, not only streamline the customer journey but also enhance revenue generation and foster customer loyalty. By focusing on meeting the unique needs of businesses, Pulse ensures that clients receive solutions that are well-suited to their requirements. Additionally, these advanced features promote proactive engagement with customers, ensuring they enjoy an outstanding user experience and reinforcing long-term relationships. Ultimately, Pulse is committed to helping businesses thrive in a competitive landscape through its expertly crafted solutions.

VTALL is a state-of-the-art softphone that meets H.323 standards, specifically crafted for advanced trading turrets and corporate communication requirements. Officially termed the Virtual Terminal/Application Link and Launch, VTALL replicates the aesthetics and functionalities of a traditional multi-line office phone while functioning as an H.323 terminal on a personal computer. This cutting-edge device boasts numerous features that are often absent in modern telecommunication solutions. It facilitates H.323 gateway capabilities for smooth connections to the PSTN and offers gatekeeper support for user registration. Users can handle as many as 255 lines and benefit from the convenience of 10 private line appearances. Moreover, it supports up to 30 simultaneous point-to-point voice communication sessions via H.323 technology, making it highly versatile. Additional functionalities such as call recording and detailed logging significantly improve its practicality. The Hoot-n-Holler feature allows for the mixing of up to 7 audio feeds, while the Broadcast function enables scheduled setups for automated channel management, allowing for real-time listening or recording with later playback options. Furthermore, VTALL comes equipped with a built-in answering machine to ensure that important messages are never overlooked. This impressive array of features positions VTALL as a formidable solution for businesses in need of effective communication tools, ultimately enhancing operational efficiency and connectivity.

The Yeastar Linkus Unified Communications application, designed to work seamlessly with both cloud and on-premises PBX systems, provides users with streamlined call management and advanced telephony capabilities on any device they choose. Additionally, it facilitates the flexibility of remote work through features such as softphone functionality, instant messaging, file sharing, and integration with CRM systems, enhancing overall productivity and collaboration.

A dynamic platform and specialized applications designed specifically for MSPs and UCaaS Providers. Transform your business with modern communication and telephony systems that improve customer interactions while minimizing upfront investments. Widely adopted by numerous international clients, UCaaS providers, and resellers, Thirdlane stands out as the go-to solution for those aiming to gain a competitive edge. Whether serving enterprises of various sizes, governmental organizations, or call centers, Thirdlane's dependable and intuitive multichannel communication solutions enhance productivity, foster customer engagement, drive sales, and improve cost-effectiveness. Explore how Thirdlane can strengthen your organization by requesting a quote today. Additionally, alongside the telephony features offered by the Thirdlane Multi Tenant PBX or Thirdlane Business Phone System, customers also enjoy access to the Thirdlane Connect application (available on both desktop and mobile), which encompasses chat, voice and video calls, conferencing, screen sharing, and seamless integration with CRM systems and various applications, providing a comprehensive communication experience. This robust array of features is designed to meet the evolving needs of today's businesses.

Our VoIP services are primarily focused on Europe, yet we operate in over 165 countries worldwide. At the core of our offerings is the Premium Plus package, which ensures you receive top-notch quality while enjoying competitive pricing. You can utilize a variety of number types for identification, such as Geographic, National, Toll-Free, UIFN, Mobile VoIP, and Elastic Pool numbers, among others. Additionally, we provide a SoftPhone solution and are excited to soon introduce new Roaming products to enhance your communication experience even further. This commitment to innovation reflects our dedication to meeting diverse customer needs.

Exelysis provides smart call routing through a system that organizes calls into groups, effectively maximizing the use of available agents. The Exelysis Contact Center enables each incoming call to be assigned multiple tags based on various attributes, facilitating precise management of each interaction. Agent groups serve as a crucial link between the call handlers and the agents themselves. These groups can be designed to reflect specific skills, departments, or campaigns, granting significant adaptability in configuring call routing strategies. Furthermore, groups can be combined into sets to develop intricate routing scenarios that cater to specific needs. As calls come in, the system dynamically queues them according to their characteristics, optimizing response times. Additionally, the incorporation of priority settings allows for meticulous control over the sequence in which calls are addressed, with advanced capabilities enabling agents to manage urgent calls while balancing their other responsibilities effectively. This comprehensive approach ensures that all calls are handled efficiently and with the attention they require.