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What is Alinity?

Alinity is a purpose-built, cloud-based platform developed exclusively for professional regulatory organizations. It centralizes and simplifies all core operations—license management, complaints and investigations, quality assurance, continuing competence, and exam coordination—into one fully integrated system. The platform is highly configurable, allowing regulators to tailor application and renewal workflows, set rules for eligibility, and enable document uploads, declarations, and payments through secure registrant portals. Renewal processes are streamlined with automated validations and real-time decision support, reducing manual review and improving turnaround times. Alinity's complaints and discipline functionality provides structured tools to manage case progression—from intake and triage through to investigation, committee involvement, and resolution—while maintaining full visibility and documentation at every step. Built-in continuing competence tools support reflective practice, learning plans, audits, and peer feedback, ensuring ongoing compliance and professional growth. Committee and staff portals provide secure, role-based access for reviews, voting, and documentation. Robust financial tools are integrated for fee processing, batch invoicing, refunds, and financial reconciliation. Real-time dashboards, custom reports, and analytics give leadership and staff critical insight into operational performance and compliance trends. Trusted by over 60 regulatory bodies across Canada, Alinity offers regular updates, built-in security, and responsive support. As regulatory needs evolve, Alinity continues to adapt—ensuring your organization stays efficient, transparent, and focused on public protection.

What is Aline?

Aline is an innovative VoIP phone solution tailored for contemporary enterprises. Our cloud-powered platform is fully current and free from unexpected charges. We enhance and support communication across all tiers of your organization, including remote workers. Aline effortlessly integrates with numerous widely-used CRMs and customer support applications, boosting overall efficiency. With over 40 features and capabilities, teams can engage anytime and on any device through voice calls, team messaging, and collaborative tools, ensuring seamless interactions. This flexibility enables businesses to adapt to their unique communication needs in a rapidly evolving digital landscape.

Media

Media

Integrations Supported

D2L Brightspace
Moodle
SCORM Cloud
Yardstick Measure

Integrations Supported

Blitz
Bullhorn
EZLynx
Microsoft Dynamics 365
Momentum AMP by NowCerts
Pipedrive
Salesforce
Sugar Sell
SuiteCRM
Vtiger CRM
Zendesk
Zoho Analytics

API Availability

API Availability

Pricing Information

The pricing is estimated per regulator based on the complexity of their requirements.

There is a combination of a cost to complete the implementation project as well as a subscription.

Pricing Information

$24.99/mo
Monthly, Quarterly, Yearly

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Softworks Group

Date Founded

1990

Company Location

Canada

Company Website

www.alinity.ca

Company Facts

Organization Name

Aline Phone Systems

Date Founded

2019

Company Location

United States

Company Website

www.alinevoice.com

Categories and Features

Association Management

Committee Management
Dues Management
Election Management
Email Marketing
Financial Management
Member Directory
Member Portal
Membership Management

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

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