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What is Altek?
Altek functions as a cutting-edge, AI-powered inquiry conversion engine tailored specifically for the hospitality industry. Unlike many tools that merely reply to guest emails, Altek elevates the experience by also overseeing the essential tasks that support those responses.
The platform's AI email assistant is its hallmark feature, adept at understanding guest emails in more than 100 languages. It seamlessly gathers real-time availability, pricing, and reservation details from various systems, including Mews, Oracle OPERA Cloud, Visbook/BookVisit, and Infor HMS, while simultaneously crafting replies and performing operational duties such as creating, modifying, or canceling reservations, recording guest notes, issuing payment links, and coordinating restaurant bookings or spa appointments—all within the same email thread.
This efficient approach enables front desk, booking, and central reservations teams to process requests in about thirty seconds, a remarkable reduction from the usual time of 5 to 15 minutes that is typically spent maneuvering through multiple platforms. The system establishes approval as the standard procedure, categorizing each action as draft, approved, or auto-sent according to the property's criteria and risk assessment, which are thoroughly documented in an audit log. Additionally, this advanced system not only streamlines workflows but also significantly boosts guest satisfaction and operational effectiveness, making it an invaluable tool for modern hotels. By integrating such capabilities, Altek positions itself as a leader in enhancing the guest experience and optimizing hotel operations.
What is AUTOSEND?
AutoSend is a highly effective tool designed for managing fuel inventory and streamlining dispatch operations. This intuitive, proprietary software provides precise oversight of underground storage tank (UST) fuel inventories while making the fuel dispatch process more straightforward. The system allows users to input data easily using just a touchtone phone, making it ideal for businesses that operate dealer and wholesale accounts, as it removes the need for computers or extra data collection gadgets. In addition, AutoSend produces daily reports covering both fuel and non-fuel sales, and it can export sales data to compatible software systems, including COMPAS Commander. It also delivers thorough and dependable inventory documentation, featuring daily over/short reports and identifying tanks or USTs that go beyond acceptable variance limits, which is crucial for maintaining compliance with environmental audits. By focusing on improving fuel dispatch, AutoSend assists businesses in achieving more balanced inventories, optimizing transport resources, and minimizing incidents of haul-backs and run-outs, ultimately refining the fuel management process. With its wide array of features, AutoSend not only enhances operational efficiency but also positions itself as an indispensable resource for companies in the fuel sector, ensuring they remain competitive in a demanding market.
Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
$399/month
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Altek AI AS
Date Founded
2024
Company Location
Norway
Company Website
www.altek.ai/
Company Facts
Organization Name
AIMS
Date Founded
1975
Company Location
United States
Company Website
aims1.com/autosend/
Categories and Features
AI Customer Service
Not specified
Categories and Features
Fuel Management
Not specified
Oil and Gas
Not specified