Ratings and Reviews 4 Ratings

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Ratings and Reviews 1 Rating

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What is Amazon Chime?

Amazon Chime is a multifaceted communication solution that allows users to hold meetings, engage in chat, and make business calls seamlessly, all from a single integrated platform. This tool offers the ability to personalize your experience by choosing only the essential features for online meetings, video calls, and business conversations, ensuring that costs are incurred solely when these services are in use. In addition, the Amazon Chime Voice Connector plays a crucial role in transmitting voice traffic over the internet, with the capability to scale according to your evolving capacity needs. By implementing this feature, you can significantly lower costs linked to traditional phone systems and optimize your voice network management through the robust AWS Cloud infrastructure. With Amazon Chime, organizations can choose the communication options that best fit their unique requirements, whether for meetings, chatting, or making calls. Moreover, the integration of the Voice Connector empowers businesses to effectively manage their voice communications over the internet, greatly improving operational efficiency. Ultimately, Amazon Chime not only provides a flexible communication environment but also enables users to develop tailored strategies that align with their business objectives and workflows. This adaptability ensures that businesses can remain agile in a rapidly changing communication landscape.

What is AT&T Office@Hand?

A comprehensive cloud-based solution provides a range of communication tools, including voice, fax, text messaging, and both audio and video conferencing, which significantly boosts employee productivity whether they are at their desks or telecommuting. This platform facilitates seamless connectivity across various devices such as smartphones, tablets, softphones, or desktop IP phones, thus enhancing customer interaction capabilities. By consolidating calls through a single phone number, organizations can more efficiently direct incoming inquiries to the right team members, simplifying the process for clients trying to connect. The system also comes equipped with features like instant local numbers, toll-free lines, internet faxing, and customizable services based on the time of day. Moreover, it integrates video meetings and collaborative online tools, allowing businesses to bypass the usual expenses related to maintenance, software upgrades, installation, and support that come with conventional systems. This intuitive communication platform allows companies to prioritize customer service over juggling multiple communication tools and channels. With the option to maintain up to three unique business numbers—one primary local number, one toll-free number, and an additional local number specifically for faxing—organizations can significantly enhance their availability and outreach. Ultimately, this cohesive service not only streamlines communication but also contributes to improved overall operational effectiveness, allowing businesses to thrive in a competitive landscape. Additionally, as teams become more mobile, the flexibility provided by this platform is essential for adapting to modern work environments.

Media

Media

Integrations Supported

AWS App Mesh
AWS Chatbot
AWS Marketplace
Alexa Smart Properties
Amazon Fresh
Amazon Transcribe
Avotus ReflectR
Beats
CallFinder
CodeKeep
Commvault Cloud
Commvault HyperScale X
Indent
Microsoft 365
Salesforce
Splunk User Behavior Analytics
Suuchi GRID
Theta Lake
Zendesk
toby

Integrations Supported

AWS App Mesh
AWS Chatbot
AWS Marketplace
Alexa Smart Properties
Amazon Fresh
Amazon Transcribe
Avotus ReflectR
Beats
CallFinder
CodeKeep
Commvault Cloud
Commvault HyperScale X
Indent
Microsoft 365
Salesforce
Splunk User Behavior Analytics
Suuchi GRID
Theta Lake
Zendesk
toby

API Availability

Has API

API Availability

Has API

Pricing Information

$2.50 per user per month
Free Version
Free Trial Offered?

Pricing Information

$25.40 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Amazon Web Services

Date Founded

2006

Company Location

United States

Company Website

aws.amazon.com/chime/

Company Facts

Organization Name

AT&T

Date Founded

1983

Company Location

United States

Company Website

www.business.att.com/products/office-at-hand.html

Categories and Features

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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