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What is Analytics 365?

Analytics 365 is a robust tool for workplace analytics and reporting specifically designed for Microsoft Teams, providing organizations with critical insights into collaboration, communication, and user engagement across their digital environments. Its broad array of easily accessible dashboards and reports delivers real-time data that allows businesses to track and improve their effectiveness during meetings, chats, teams, and channels. This solution enables organizations to uncover patterns and trends in areas such as capacity, sentiment, network quality, and team interactions, while also helping to optimize service levels and enhance customer relationships. By collecting and analyzing communication data, Analytics 365 sheds light on workplace behaviors that can boost productivity and efficiency significantly. In addition to this, it offers insights into employee wellbeing, giving a comprehensive perspective on digital interactions, including meeting durations and chat dynamics, which contributes to fostering a healthier work atmosphere. As a result, this tool equips companies with the ability to make well-informed decisions, paving the way for sustainable growth and improved collaboration across teams. Therefore, leveraging Analytics 365 can lead to a deeper understanding of the workplace, ultimately driving innovation and success.

What is ActiveOps?

Utilizing data for forecasting and guiding decisions is essential for effective service operations. Envision a scenario where every decision made is not only precise but also timely and well-structured. The landscape of traditional workforce management is evolving rapidly. Enter Decision Intelligence. Our clients recognize that uncovering their latent capacity and leveraging it effectively can lead to a decrease in overtime costs, minimize the reliance on temporary workers, optimize workload distribution, uphold service level agreements, and enhance employee satisfaction. They are also equipped to scale their operations efficiently during peak periods. With the power of decision intelligence, these capabilities can be executed in real-time and throughout the day. The outcomes are truly remarkable. We stand out as the sole SaaS provider dedicated to harnessing decision intelligence specifically for service operations, catering to sectors such as banking, insurance, healthcare, and business process services. By embracing this innovative approach, organizations can unlock unprecedented efficiencies and insights.

Media

Media

Integrations Supported

Microsoft AppSource
Microsoft Azure
Microsoft Teams

Integrations Supported

Microsoft AppSource
Microsoft Azure
Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

$2.80 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Analytics 365

Company Location

United Kingdom

Company Website

www.analytics-365.com

Company Facts

Organization Name

ActiveOps

Company Location

United Kingdom

Company Website

activeops.com

Categories and Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Categories and Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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