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What is AnswerConnect?
Our dedicated customer service professionals are at your disposal around the clock, ready to help your visitors and callers at any time. Potential customers can reach out to you anytime, day or night, as they are always available when you need them. We ensure that there is no voicemail or automated systems, providing only genuine human interaction. With this approach, you can engage with real people rather than automated voices, enhancing the customer experience. We prioritize understanding your callers by recognizing returning ones, allowing for a more customized interaction. Each call script we develop is tailored specifically to your business's unique needs, ensuring that your call flow is distinctively yours. Our service integrates effortlessly with your current systems, whether through shared screens or CRM integration, making the transition smooth. Have you ever wondered how you can deliver exemplary customer support without the expense of hiring full-time staff? This high level of service is often unattainable for many smaller enterprises. By partnering with a small business answering service, you can leverage the advantages of an in-house team without the hassles of recruitment, training, and payroll. Our agents operate remotely from various locations across the United States, ensuring they remain unaffected by local disruptions or natural disasters, providing you with consistent support regardless of circumstances. In this way, you can focus on growing your business while we take care of your customer interactions with expertise.
What is AimeReception?
AimeReception is an innovative software solution that functions as a virtual receptionist, creating digital avatars that are capable of seeing, hearing, understanding, and interacting with users. By leveraging cutting-edge AI technologies, it designs virtual humans that can perform a range of tasks typically handled at reception desks, such as welcoming visitors, guiding them to meeting rooms, and offering details about the premises. This sophisticated software can identify customers' faces and effectively lead them to their intended meeting spots. Serving as a virtual office assistant, AimeReception simplifies many routine reception duties while maintaining communication with human administrators when necessary. Its knowledge base is continually refreshed, enhancing its intelligence over time. It boasts features like object recognition, semantic segmentation, and capabilities in face, gender, and age identification, alongside OCR (optical character recognition), image search, and predictive analytics. Furthermore, it utilizes advanced text processing methods such as tokenization, part-of-speech tagging, keyword extraction, and the detection of synonyms and antonyms, as well as various techniques for information and relation extraction, all contributing to its sophisticated semantic search functionality. This comprehensive suite of features positions AimeReception as a vital asset for boosting operational efficiency within contemporary office settings, indicating its critical role in the future of workplace automation.
Integrations Supported
Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Integrations Supported
Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
AnswerConnect
Company Location
United States
Company Website
www.answerconnect.com
Company Facts
Organization Name
Aimesoft
Date Founded
2018
Company Location
United States
Company Website
www.aimesoft.com/aimereception.html