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What is Aurasell?

Aurasell is an AI-native go-to-market platform designed to modernize revenue operations from prospecting through deal closure. Purpose-built for speed and scale, it replaces traditional CRM systems and fragmented GTM tools with a single intelligent platform. Aurasell’s AI agents work continuously behind the scenes to automate workflows, surface insights, and guide next-best actions for every role. The platform unifies account intelligence, contact management, territory planning, and opportunity management in one system. Intelligent prospecting identifies high-likelihood opportunities and delivers the context needed for meaningful conversations. Aurasell provides automated coaching that sharpens sales skills, improves execution, and increases win rates across teams. Forecasting and scenario modeling use real-time data and AI signals to reduce risk and improve accuracy. Conversational intelligence captures deal signals from meetings and updates pipelines automatically. AI-powered workflows eliminate administrative tasks while keeping data clean and reliable. Built-in analytics deliver actionable insights without the need for external BI tools. Aurasell is architected for enterprise security, availability, and massive concurrency. The platform enables revenue teams to reduce costs, move faster, and operate with total visibility and control.

What is Augment CXM?

Revolutionize your contact center operations with AI-powered business intelligence that uncovers crucial opportunities to enhance the efficiency of customer service and elevate the customer experience. Our Customer Experience Management (CXM) platform allows you to monitor both digital and voice interactions in real-time, equipping your team with actionable insights to improve the key performance indicators (KPIs) that are most impactful. Augment CXM meticulously analyzes conversations to uncover customer intentions, pertinent products, and the results of interactions, giving you an in-depth understanding of every element involved. Have you ever encountered a sudden surge of unexpected customer inquiries? Augment CXM proactively detects these spikes in conversations and alerts your team, enabling them to tackle the situation before it escalates into a larger issue. Furthermore, it helps you quickly identify whether specific agents are linked to recurring problems within your contact center, allowing you to deliver focused coaching that enhances their capacity to effectively resolve customer issues. This strategy not only boosts individual agent performance but also reinforces the overall effectiveness of your customer service team, ensuring a more seamless experience for your customers. With these insights, you can foster a culture of continuous improvement that keeps your team engaged and empowered.

Media

Media

Integrations Supported

Amazon Connect
Genesys Cloud CX
Oracle Cloud Infrastructure
Salesforce
Zendesk

Integrations Supported

Amazon Connect
Genesys Cloud CX
Oracle Cloud Infrastructure
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Aurasell

Date Founded

2024

Company Location

United States

Company Website

www.aurasell.ai/

Company Facts

Organization Name

Augment CXM

Date Founded

2016

Company Location

United States

Company Website

www.augmentcxm.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Sales Intelligence

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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