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What is AutoPilotDM?

AutoPilotDM is a digital platform specifically created for automating Instagram interactions, aimed at a diverse range of users including creators, coaches, e-commerce businesses, agencies, and local enterprises that engage with customers on the platform. It allows users to craft workflows triggered by comments on particular posts or reels, specific keywords found in direct messages, and responses to Stories. These workflows can be tailored to reply either publicly, privately, or through a combination of both, depending on the preferences of the users. Furthermore, users can create and test their messages, oversee their workflows, and suspend automations when necessary; the platform also offers a feature for human involvement in discussions that require a personal approach. In addition to an inbox, the platform features key CRM tools, automated FAQ responses according to predefined rules, lead capture forms, performance tracking, customizable templates, and AI-powered replies. Those who subscribe to premium plans receive enhanced automation options, collaborative inbox capabilities for teams, and the chance to train the AI with specific insights. AutoPilotDM connects with professional Instagram accounts through Meta's Graph API and boasts an advanced Commerce AI function that integrates with Shopify to answer inquiries regarding products. Overall, the extensive capabilities of AutoPilotDM not only streamline but also significantly improve the management of Instagram customer interactions across various business types, ensuring that they remain competitive in a rapidly evolving digital landscape.

What is 12Bot?

12Bot is a multifunctional cloud platform that enables companies to handle customer interactions through widely used messaging applications such as WhatsApp, Instagram, and Facebook. It offers features like AI-driven responses, smooth handovers to human representatives, user-friendly no-code workflows, a shared team inbox, lead generation capabilities, and an all-encompassing CRM system. Organizations can efficiently run messaging campaigns, manage product listings and orders, and support booking procedures all within chat environments. Furthermore, the platform is accessible via both web and mobile devices, provides API keys and webhooks, and seamlessly integrates with e-commerce solutions like Shopify and WooCommerce. Its MCP server supports the integration of AI assistants such as Claude and ChatGPT for creating tailored workflows and automations. Specifically designed for small to medium-sized businesses, 12Bot serves various local brands in industries such as retail, food service, real estate, healthcare, and education, enabling them to strengthen their customer engagement initiatives. The combination of these extensive tools and integrations not only simplifies communication for businesses but also significantly enhances customer satisfaction levels. In addition to its user-friendly features, 12Bot continually evolves to meet the changing needs of its users, ensuring they stay competitive in a dynamic market.

Media

Media

Integrations Supported

Instagram
Shopify

Integrations Supported

Instagram
Shopify
ChatGPT
Claude
Facebook
Model Context Protocol (MCP)
WhatsApp
WooCommerce

API Availability

API Availability

Has API

Pricing Information

7-day free trial
Free Trial Offered?

Pricing Information

$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

AutoPilotDM

Company Website

autopilotdm.com

Company Facts

Organization Name

12Monday Technologies

Date Founded

2026

Company Location

United States

Company Website

12bot.io

Categories and Features

Categories and Features

AI Chatbots

Not specified

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