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What is Automate365?

Gnani.ai has introduced an advanced virtual assistant that utilizes artificial intelligence to enhance customer interactions while significantly reducing operational expenditures. This adaptable solution features a low-code/no-code platform that comes with over 100 pre-built workflows, allowing companies to deploy their services in a week or even less. With capabilities to support more than 40 languages, it offers immediate responses and boasts an impressive 70% reduction in operational costs. The platform’s advanced natural language understanding (NLU) features enable it to effectively handle inquiries involving multiple intents and entities, achieving an accuracy rate that surpasses 90%. Moreover, it utilizes continuous unsupervised learning, which guarantees ongoing enhancements in the virtual assistant's performance and its ability to adapt over time. Consequently, businesses can look forward to not just improved efficiency but also increased customer satisfaction as they integrate this innovative tool into their operations. This technology represents a significant leap forward in the quest for better customer engagement and streamlined service processes.

What is Agara?

Agara stands out as the premier Real-time Voice AI SaaS platform globally, effectively handling customer support calls instantaneously to minimize hold times, decrease the need for manual intervention, and enhance the overall experience for users. By implementing Agara's innovative solutions, businesses can notably boost their customer satisfaction scores while simultaneously cutting support costs by over 50%, making it a valuable asset for any organization looking to improve its service efficiency. This transformative technology not only streamlines operations but also fosters a more positive interaction between customers and support teams.

Media

Media

Integrations Supported

Genesys Cloud CX
Twilio
Zendesk
Amazon Connect
Ameyo by Exotel
Aspect CTRM
Avaya Cloud Office
Exotel
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Knowlarity
Microsoft Dynamics 365
Oracle CRM On Demand
Zoho CRM

Integrations Supported

Genesys Cloud CX
Twilio
Zendesk
Salesforce

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

gnani.ai

Company Location

India

Company Website

www.gnani.ai/products/ai-powered-virtual-assistant/

Company Facts

Organization Name

Agara

Date Founded

2017

Company Location

United States

Company Website

agara.ai

Categories and Features

Voice Bot

Not specified

Categories and Features

Deep Learning

Not specified

Machine Learning

Not specified

Voice Bot

Not specified

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