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What is Axioma CRM?
Axioma CRM is tailored for businesses focused on service delivery, allowing you to place customer satisfaction at the forefront while improving service excellence. In today's dynamic work settings, having an online-accessible CRM system is essential, as it provides the flexibility and mobility required to retrieve critical information using various devices. To maintain consistency and alignment across all departments, it is vital to have smooth integration with other business systems. With the modules offered by Axioma CRM, you can effectively oversee your contact database, providing a comprehensive view of updated details—including activities, emails, exchanged documents, current negotiations, and customer requests—all consolidated on a single screen in real time. Moreover, you have the opportunity to cultivate your database through targeted initiatives designed to build customer loyalty and attract new leads. The marketing module within Axioma CRM equips you to pinpoint specific target demographics and communicate with them in a tailored manner. By adopting this integrated framework, not only do you streamline your operations, but you also significantly improve your overall approach to engaging with customers, fostering stronger relationships and driving business growth in the long run.
What is Apsynet?
For more than twenty years, Apsynet has specialized in publishing software solutions aimed at the technical and administrative oversight of corporate assets, developing an innovative modular system designed to cater to the varied functional and operational needs of businesses. In the current landscape, having a solid Service Desk solution is vital for the Information Systems Department to respond effectively and swiftly to the demands of its users, who are employees depending on the company’s Information System. This solution not only serves as a true reflection of the IT department's ability to handle customer inquiries but also acts as an essential “Communication & Marketing” tool that maintains the organization's service reputation among its staff. A Service Desk must be adaptable, accommodating the distinct processes and practices of each organization while seamlessly fitting their specific requirements. Therefore, service centers need to be equipped with a dependable and high-quality tool that guarantees maximum efficiency in their operations, fostering an environment where both user satisfaction and the overall effectiveness of the IT support team can thrive. This focus on adaptability ensures that the unique challenges faced by each company are met with tailored support solutions.
Integrations Supported
Amazon Web Services (AWS)
Oracle Cloud Infrastructure
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Axioma
Company Location
Italy
Company Website
axioma.it/
Company Facts
Organization Name
Apsynet
Company Location
France
Company Website
www.apsynet.fr/
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
Fixed Asset Management
Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal