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What is Axioma CRM?

Axioma CRM is tailored for businesses focused on service delivery, allowing you to place customer satisfaction at the forefront while improving service excellence. In today's dynamic work settings, having an online-accessible CRM system is essential, as it provides the flexibility and mobility required to retrieve critical information using various devices. To maintain consistency and alignment across all departments, it is vital to have smooth integration with other business systems. With the modules offered by Axioma CRM, you can effectively oversee your contact database, providing a comprehensive view of updated details—including activities, emails, exchanged documents, current negotiations, and customer requests—all consolidated on a single screen in real time. Moreover, you have the opportunity to cultivate your database through targeted initiatives designed to build customer loyalty and attract new leads. The marketing module within Axioma CRM equips you to pinpoint specific target demographics and communicate with them in a tailored manner. By adopting this integrated framework, not only do you streamline your operations, but you also significantly improve your overall approach to engaging with customers, fostering stronger relationships and driving business growth in the long run.

What is Apsynet?

For more than twenty years, Apsynet has specialized in publishing software solutions aimed at the technical and administrative oversight of corporate assets, developing an innovative modular system designed to cater to the varied functional and operational needs of businesses. In the current landscape, having a solid Service Desk solution is vital for the Information Systems Department to respond effectively and swiftly to the demands of its users, who are employees depending on the company’s Information System. This solution not only serves as a true reflection of the IT department's ability to handle customer inquiries but also acts as an essential “Communication & Marketing” tool that maintains the organization's service reputation among its staff. A Service Desk must be adaptable, accommodating the distinct processes and practices of each organization while seamlessly fitting their specific requirements. Therefore, service centers need to be equipped with a dependable and high-quality tool that guarantees maximum efficiency in their operations, fostering an environment where both user satisfaction and the overall effectiveness of the IT support team can thrive. This focus on adaptability ensures that the unique challenges faced by each company are met with tailored support solutions.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Oracle Cloud Infrastructure

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Axioma

Company Location

Italy

Company Website

axioma.it/

Company Facts

Organization Name

Apsynet

Company Location

France

Company Website

www.apsynet.fr/

Categories and Features

CRM

Not specified

Categories and Features

IT Asset Management

Maintenance Management
Supplier Management

IT Service

Not specified

Service Desk

Not specified

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