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What is BMC Helix Business Workflows?

BMC Helix Business Workflows provides versatile omni-channel experiences that improve the delivery of business services. This modern case management solution caters to multiple departments, including HR and facilities, and is built for scalability, effective management, and automation. As a smart service management platform, it empowers business leaders to supervise, automate, and enhance service delivery, leading to maximum efficiency. By transforming the way organizations interact, manage, innovate, and scale their services via a unified platform, it enables employees to design the workflows needed for autonomy and responsiveness. This customized employee experience not only increases engagement and productivity but also redefines the relationship between business operations and IT, helping the organization evolve into a cognitive enterprise. Additionally, it fosters a cohesive environment that encourages collaboration and innovation at every level, further driving the company's success. Ultimately, the integration of these features positions businesses to adapt swiftly to changing demands and stay ahead in a competitive landscape.

What is BMC Helix Automation Console?

BMC Helix Automation Console is a powerful platform designed to help enterprises address vulnerabilities at scale through automated remediation and advanced analytics. It unifies vulnerability scanner data from various sources and converts it into prioritized insights that clearly show which risks matter most. The platform links vulnerabilities to patchable assets, evaluates their severity, and highlights the business services impacted for more strategic decision-making. Automated patching workflows eliminate repetitive manual tasks and accelerate the closure of high-risk gaps. Real-time dashboards provide granular visibility into patch status, misconfigurations, unmapped assets, and compliance drift. The solution proactively reduces noise by filtering out vulnerabilities that have already been resolved, allowing teams to focus on active threats. Integrated exception management and tagging give organizations fine-grained control over policy handling. Built-in compliance automation ensures adherence to regulatory frameworks like DISA, HIPAA, PCI, and SOX with minimal overhead. Closed-loop change and configuration tracking further strengthens operational governance and reduces audit risk. With simplified patching, intelligent prioritization, and continuous compliance, BMC Helix Automation Console helps security and IT teams maintain a secure, resilient, and audit-ready environment.

Media

Media

Integrations Supported

Axonius
BMC Helix Operations Management
BMC HelixGPT
BMC Middleware Management
Runbook Studio

Integrations Supported

Amazon EC2
Amazon Web Services (AWS)
Docker
Google Cloud Platform
Kubernetes
Microsoft Azure

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

BMC Helix

Date Founded

2025

Company Location

United States

Company Website

www.helixops.ai/products/bmc-helix-business-workflows.html

Company Facts

Organization Name

BMC Helix

Date Founded

2025

Company Location

United States

Company Website

www.helixops.ai/products/bmc-helix-automation-console.html

Categories and Features

Workflow Management

Not specified

Categories and Features

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