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What is Beehiive?
In the context of service management across Australia and New Zealand, we faced challenges in discovering a reliable and innovative IT solution capable of significantly improving our value proposition for our clients as well as our call center and management teams. With over 40 years of expertise in service management, Beehiive has been thoughtfully developed to fill this void. Our platform features user-friendly applications that provide tradespeople and managers with distinctive, state-of-the-art functionalities not typically available in standard web-based systems. Beehiive offers a semi-customizable framework that can be tailored to meet the specific service requirements dictated by a client's branding or the service needs of a product. Accessible through the web, Beehiive removes the necessity for any installations on computers, smartphones, or tablets, and it does not require additional hardware. Whether you're on Windows or Mac, all that is needed to begin is a stable broadband internet connection. Additionally, Beehiive allows businesses to offer services that are branded to their clients through customizable messaging and processes, ensuring a personalized experience for each user. This transformative approach not only simplifies service management but also increases efficiency and satisfaction for everyone involved, ultimately leading to improved outcomes for businesses and clients alike.
What is AgencyWeb IWM?
AgencyWeb®, IWM is an online solution designed to streamline the management of public safety personnel. Its advanced infrastructure elevates the efficiency of management practices within the public safety sector. Users can choose between a comprehensive Enterprise solution that includes all applications or the more flexible Enterprise Lite option, which allows for the addition of applications as needed. This platform serves as a hub for overseeing workforce operations, enabling the tracking of employee activities while providing insights into the financial implications of services rendered. Additionally, it automates intricate scheduling needs around the clock, ensuring that workforce efforts are reported accurately in terms of what was done, where, and the associated costs. It guarantees that qualified personnel are appropriately assigned and compensated fairly. Furthermore, it enables better control of overtime expenses while maintaining adequate staffing levels. By eliminating payroll inaccuracies that arise from manual processes, it significantly enhances operational efficiency. The system also centralizes the management of training, monitors asset returns, and facilitates asset assignments, while promoting seamless data sharing with other systems for enhanced collaboration. Overall, AgencyWeb® IWM is a comprehensive tool that enhances public safety workforce management and operational effectiveness.
Integrations Supported
Motileo
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Beehiive
Date Founded
2015
Company Location
Australia
Company Website
www.beehiive.com
Company Facts
Organization Name
Orion Communications
Date Founded
1998
Company Location
United States
Company Website
www.orioncom.com/agencyweb-iwm-download-brochure
Categories and Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Law Enforcement
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce