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What is Behavioral Signals?
We stand at the forefront of human communication in a transformative era. Powered by advanced AI, we move beyond words to decode the deeper layers of human expression—understanding emotions, analyzing behaviors, and predicting intent. By unlocking the true essence of every interaction, our technology is reshaping industries: enhancing security and defense, reimagining contact centers, and equipping financial institutions with powerful insights. We’re not just improving communication—we’re redefining it.
At the core of our innovation lies the Behavioral Signals API, designed to predict low-level and behavioral voice characteristics directly from audio. This award-winning technology has been recognized with six Gold distinctions at the prestigious Interspeech Challenges, setting new benchmarks in human interaction analysis and computational paralinguistics. Grounded in extensive research and validated through global recognition, our solutions deliver unmatched value across multiple sectors—from law enforcement and intelligence to finance, healthcare, and beyond.
Applications include:
-Customer Service & Contact Centers
-Security, Intelligence, and Law Enforcement
-Cognitive & Mental Health
-Digital Companions & Chatbots
-Healthcare
-Entertainment
We believe your data should work for you—not the other way around. Our intuitive user interface turns complexity into clarity, offering powerful visualizations, analysis tools, tailored dashboards, and user training. Just like our technology, our UI is built to deliver insight, simplicity, and satisfaction.
What is Acqueon?
Our offerings empower clients to effortlessly transition between digital self-service options and human representatives, facilitating a fluid experience. This capability allows agents to recognize customer context effectively, guiding them toward the most suitable next steps. Additionally, managers are equipped to make more informed and strategic business choices. This holistic approach enhances overall customer satisfaction and operational efficiency.
Integrations Supported
Amazon Connect
Genesys Cloud CX
ServEngage
ServSecure
Uniphore
Integrations Supported
Amazon Connect
Genesys Cloud CX
ServEngage
ServSecure
Uniphore
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Behavioral Signals
Date Founded
2016
Company Location
United States
Company Website
behavioralsignals.com
Company Facts
Organization Name
Acqueon
Date Founded
2005
Company Location
United States
Company Website
www.acqueon.com
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Emotion Recognition
Facial Emotions
Facial Expression Analysis
Machine Learning
Photo Emotions
Speech Emotions
Video Emotions
Written Text Emotions
Categories and Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat