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What is BigHand Impact Analytics?
BigHand Impact Analytics, formerly known as Digitory Legal, enables law firms to uncover significant metrics by employing a data-driven strategy that highlights the benefits of their legal services through cutting-edge AI-enhanced timecard assessments. This comprehensive analysis includes evaluating billing information, diversity, equity, and inclusion metrics, along with the management of lawyer resources. By leveraging this innovative solution, firms are able to identify opportunities for career advancement, enhance their DEI initiatives, and improve aspects of time tracking, ultimately resulting in a more streamlined billing and collection process with greater data clarity. The technology that underpins Impact Analytics intricately categorizes legal activities using a uniform coding framework, which ensures the data provides reliable insights for pricing models, project management, and DEI reporting. Moreover, it offers an in-depth understanding of costs associated with specific activities, allowing clients to gauge the effectiveness, transparency, and profitability of their legal invoices and DEI initiatives while promoting a culture of ongoing enhancement. This all-encompassing approach not only boosts financial outcomes but also reinforces a firm’s dedication to equitable practices while fostering a supportive environment for all employees. By adopting such a progressive methodology, law firms can better align their operational goals with social responsibility.
What is Alert Communications?
Our dedicated bilingual call answering service is available 24/7 throughout the entire year and offers a variety of services including message taking, call forwarding, customer support, and appointment scheduling. Tailored specifically for law firms, this service allows you to screen potential clients based on your requirements and evaluate their suitability for your services, or refer them to other resources when needed. The legal intake specialists from our answering service oversee leads from the initial contact to the e-signature phase, seamlessly integrating with your existing CRM or case management system. By transforming website visitors into active cases, our service ensures consistent communication with clients, no matter where they are located. We also equip you with the necessary tools to manage and capture a significant influx of leads from television, radio, and online marketing campaigns, utilizing our advanced solutions and proven methodologies. Our live answering service, manned by skilled intake specialists well-versed in the legal field, guarantees quick responses to all incoming and outgoing leads for your law practice, boosting overall efficiency and client satisfaction. With our all-encompassing service, you can concentrate on what truly matters: practicing law and effectively meeting the needs of your clients, while we handle the complexities of lead management for you. This partnership not only enhances your operational workflow but also positions your firm for greater success in a competitive market.
Integrations Supported
8am CasePeer
Assembly Neos
Captorra
Clio
Filevine
GrowPath
Law Ruler
Lead Docket
Litify
Salesforce
Integrations Supported
8am CasePeer
Assembly Neos
Captorra
Clio
Filevine
GrowPath
Law Ruler
Lead Docket
Litify
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
BigHand
Date Founded
1995
Company Location
United Kingdom
Company Website
www.bighand.com/en-us/our-solutions/impact-analytics/
Company Facts
Organization Name
Alert Communications
Date Founded
1965
Company Location
United States
Company Website
www.alertcommunications.com