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features
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What is BigHand Workflow Management?

BigHand Workflow Management acts as a highly effective tool for task delegation, ensuring that responsibilities are assigned to the right support staff at the most cost-efficient rate for the law firm, while also monitoring progress until tasks are finalized. Management can leverage detailed output reports to understand vital metrics such as types of work, workload volume, resource capacity, and productivity levels, aiding in strategic decisions concerning resource management. The platform features adaptable forms specifically designed to address the varied support task requirements of law firms, offering both single and multi-step workflows for efficient task assignment to the most cost-effective resources. Users have the ability to record concise voice notes, add comments, or attach pertinent files for transcription, enhancing communication and clarity. A dynamic feed displays all active support tasks, providing users the capability to sort and filter based on multiple criteria, including work type, assigned personnel, priority, due date, author, and matter. Every task completed by a support team member is automatically tracked for time management, ensuring precise documentation. Furthermore, the system presents real-time and historical analytics on backlogs, throughput, service quality, and overall support team efficiency, equipping law firms with the insights needed to enhance their operations and service provision. This all-encompassing tool not only boosts operational effectiveness but also promotes a culture of collaboration within the firm, ultimately driving better outcomes for clients. By integrating these features, law firms can achieve a higher level of productivity and service excellence.

What is 4decision?

4Decision optimizes tasks, workflows, and documentation to promote effective, transparent, and timely communication, all while boosting operational efficiency and minimizing expenses. This platform provides exceptional standards and round-the-clock access to all financial data and documents within an organization. Engineered to be user-friendly and fully secure, this cloud-based solution streamlines everyday office tasks and processes related to client accounting services. By automating numerous functions, 4Decision aids users in their daily operations, enhancing both work quality and overall productivity. It elevates the execution of all professional duties and workflows, while also supporting business oversight and management at every level. Furthermore, 4Decision is a free online tool that allows for the creation and oversight of sales invoices. Through the automation of data entry and document management, it simplifies everyday tasks and enhances workflows, resulting in a well-organized financial department and accounting firm activities. Ultimately, 4Decision not only drives productivity forward but also fosters a more fluid workflow across diverse business areas, making it an indispensable asset for any organization. Additionally, the integration of user feedback into the platform ensures that it continuously evolves to meet the needs of its users.

Media

Media

Integrations Supported

NetDocuments
iManage

Integrations Supported

NetDocuments
iManage

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$14.04/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BigHand

Date Founded

1995

Company Location

United Kingdom

Company Website

www.bighand.com/en-us/our-solutions/workflow-management/

Company Facts

Organization Name

Microfinance

Company Location

Poland

Company Website

4decision.com/en/

Categories and Features

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

Accounting Practice Management

Approval Workflow
Billing & Invoicing
Client Management
Client Portal
Document Management
Due Date Tracking
For CPA Firms
Project Management
Staff Management
Time Tracking

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

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