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            What is AlertOps?
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As businesses seek to refine and revolutionize their incident response strategies to meet growing customer and operational demands, AlertOps offers unparalleled features that promote smoother customer interactions while enhancing operational efficiency and driving better business outcomes. Explore how some of the largest global companies harness the power of AlertOps to improve their response times, outpace rivals, and capitalize on critical moments. The ability to manage incidents effectively can ultimately determine an organization's success in today’s competitive landscape.
            
        
            Integrations Supported
            
                
    Apica
            
            
        
        
    
        
        
            
                
    Icinga
            
            
        
        
    
        
        
            
                
    Jira Service Management
            
            
        
        
    
        
        
            
                
    Nagios XI
            
            
        
        
    
        
        
            
                
    New Relic
            
            
        
        
    
        
        
            
                
    Sematext Cloud
            
            
        
        
    
        
        
            
                
    ServiceNow
            
            
        
        
    
        
        
            
                
    Slack
            
            
        
        
    
        
        
            
                
    SolarWinds Pingdom
            
            
        
        
    
        
        
            
                
    Splunk Cloud Platform
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Integrations Supported
            
                
    Apica
            
            
        
        
    
        
        
            
                
    Icinga
            
            
        
        
    
        
        
            
                
    Jira Service Management
            
            
        
        
    
        
        
            
                
    Nagios XI
            
            
        
        
    
        
        
            
                
    New Relic
            
            
        
        
    
        
        
            
                
    Sematext Cloud
            
            
        
        
    
        
        
            
                
    ServiceNow
            
            
        
        
    
        
        
            
                
    Slack
            
            
        
        
    
        
        
            
                
    SolarWinds Pingdom
            
            
        
        
    
        
        
            
                
    Splunk Cloud Platform
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            API Availability
            
                Has API
            
            
        
        
    
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                Has API
            
            
        
        
    
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                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Information
        $0.00/month/user
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
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                Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Company Facts
Organization Name
BigPanda
Date Founded
2012
Company Location
United States
Company Website
bigpanda.io
Company Facts
Organization Name
AlertOps
Date Founded
2015
Company Location
United States
Company Website
alertops.com
Categories and Features
Data Center Management
                                        Audit Trail
                                        
                                    
                                    
                                    
                                        Behavior-Based Acceleration
                                        
                                    
                                    
                                    
                                        Cross Reference System
                                        
                                    
                                    
                                    
                                        Device Auto Discovery
                                        
                                    
                                    
                                    
                                        Diagnostic Testing
                                        
                                    
                                    
                                    
                                        Import / Export Data
                                        
                                    
                                    
                                    
                                        JCL Management
                                        
                                    
                                    
                                    
                                        Multi-Platform
                                        
                                    
                                    
                                    
                                        Multi-User
                                        
                                    
                                    
                                    
                                        Power Management
                                        
                                    
                                    
                                    
                                        Sarbanes-Oxley Compliance
                                        
                                    
                            
                        Issue Tracking
                                        Assignment Management
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Escalation Management
                                        
                                    
                                    
                                    
                                        Issue Auditing
                                        
                                    
                                    
                                    
                                        Issue Scheduling
                                        
                                    
                                    
                                    
                                        Knowledge Base
                                        
                                    
                                    
                                    
                                        Project Management
                                        
                                    
                                    
                                    
                                        Recurring Issues
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Task Management
                                        
                                    
                            
                        IT Alerting
                                        Alert Noise Reduction
                                        
                                    
                                    
                                    
                                        Alert Routing
                                        
                                    
                                    
                                    
                                        Dynamic Notifications
                                        
                                    
                                    
                                    
                                        Enriched Incident Context
                                        
                                    
                                    
                                    
                                        Escalation Policies
                                        
                                    
                                    
                                    
                                        Incident History Audit
                                        
                                    
                                    
                                    
                                        Multi-User Alerting
                                        
                                    
                                    
                                    
                                        Multiple Alert Types
                                        
                                    
                                    
                                    
                                        On-Call Management
                                        
                                    
                                    
                                    
                                        Rich HTML Email Notifications
                                        
                                    
                            
                        IT Infrastructure Monitoring
                                        Alerts / Notifications
                                        
                                    
                                    
                                    
                                        Application Monitoring
                                        
                                    
                                    
                                    
                                        Bandwidth Monitoring
                                        
                                    
                                    
                                    
                                        Capacity Planning
                                        
                                    
                                    
                                    
                                        Configuration Change Management
                                        
                                    
                                    
                                    
                                        Data Movement Monitoring
                                        
                                    
                                    
                                    
                                        Health Monitoring
                                        
                                    
                                    
                                    
                                        Multi-Platform Support
                                        
                                    
                                    
                                    
                                        Performance Monitoring
                                        
                                    
                                    
                                    
                                        Point-in-Time Visibility
                                        
                                    
                                    
                                    
                                        Reporting / Analytics
                                        
                                    
                                    
                                    
                                        Virtual Machine Monitoring
                                        
                                    
                            
                        ITSM
                                        Asset Tracking
                                        
                                    
                                    
                                    
                                        Availability Management
                                        
                                    
                                    
                                    
                                        Change Management
                                        
                                    
                                    
                                    
                                        Configuration Management
                                        
                                    
                                    
                                    
                                        Contract/License Management
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Incident Management
                                        
                                    
                                    
                                    
                                        Problem Management
                                        
                                    
                                    
                                    
                                        Project Management
                                        
                                    
                                    
                                    
                                        Release & Deployment Management
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                            
                        Network Monitoring
                                        Bandwidth Monitoring
                                        
                                    
                                    
                                    
                                        Baseline Manager
                                        
                                    
                                    
                                    
                                        Diagnostic Tools
                                        
                                    
                                    
                                    
                                        IP Address Monitoring
                                        
                                    
                                    
                                    
                                        Internet Usage Monitoring
                                        
                                    
                                    
                                    
                                        Real Time Analytics
                                        
                                    
                                    
                                    
                                        Resource Management
                                        
                                    
                                    
                                    
                                        SLA Monitoring
                                        
                                    
                                    
                                    
                                        Server Monitoring
                                        
                                    
                                    
                                    
                                        Uptime Monitoring
                                        
                                    
                                    
                                    
                                        Web Traffic Reporting
                                        
                                    
                            
                        Categories and Features
DevOps
                                        Approval Workflow
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        KPIs
                                        
                                    
                                    
                                    
                                        Policy Management
                                        
                                    
                                    
                                    
                                        Portfolio Management
                                        
                                    
                                    
                                    
                                        Prioritization
                                        
                                    
                                    
                                    
                                        Release Management
                                        
                                    
                                    
                                    
                                        Timeline Management
                                        
                                    
                                    
                                    
                                        Troubleshooting Reports
                                        
                                    
                            
                        Incident Management
                                        Audit Trail
                                        
                                    
                                    
                                    
                                        Corrective Actions (CAPA)
                                        
                                    
                                    
                                    
                                        Disaster Recovery
                                        
                                    
                                    
                                    
                                        IT Incident Management
                                        
                                    
                                    
                                    
                                        Incident Reporting
                                        
                                    
                                    
                                    
                                        OSHA Compliance
                                        
                                    
                                    
                                    
                                        Root-Cause Diagnosis
                                        
                                    
                                    
                                    
                                        Safety Management
                                        
                                    
                                    
                                    
                                        Task Management
                                        
                                    
                                    
                                    
                                        Ticket Management
                                        
                                    
                            
                        Issue Tracking
                                        Assignment Management
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Escalation Management
                                        
                                    
                                    
                                    
                                        Issue Auditing
                                        
                                    
                                    
                                    
                                        Issue Scheduling
                                        
                                    
                                    
                                    
                                        Knowledge Base
                                        
                                    
                                    
                                    
                                        Project Management
                                        
                                    
                                    
                                    
                                        Recurring Issues
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Task Management
                                        
                                    
                            
                        IT Alerting
                                        Alert Noise Reduction
                                        
                                    
                                    
                                    
                                        Alert Routing
                                        
                                    
                                    
                                    
                                        Dynamic Notifications
                                        
                                    
                                    
                                    
                                        Enriched Incident Context
                                        
                                    
                                    
                                    
                                        Escalation Policies
                                        
                                    
                                    
                                    
                                        Incident History Audit
                                        
                                    
                                    
                                    
                                        Multi-User Alerting
                                        
                                    
                                    
                                    
                                        Multiple Alert Types
                                        
                                    
                                    
                                    
                                        On-Call Management
                                        
                                    
                                    
                                    
                                        Rich HTML Email Notifications
                                        
                                    
                            
                        IT Service
                                        Contract Management
                                        
                                    
                                    
                                    
                                        IT Asset Management
                                        
                                    
                                    
                                    
                                        Incident Management
                                        
                                    
                                    
                                    
                                        Knowledge Management
                                        
                                    
                                    
                                    
                                        Release Management
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                                    
                                    
                                        Service Catalog
                                        
                                    
                                    
                                    
                                        Service Reporting
                                        
                                    
                                    
                                    
                                        Ticket Management
                                        
                                    
                            
                        ITSM
                                        Asset Tracking
                                        
                                    
                                    
                                    
                                        Availability Management
                                        
                                    
                                    
                                    
                                        Change Management
                                        
                                    
                                    
                                    
                                        Configuration Management
                                        
                                    
                                    
                                    
                                        Contract/License Management
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Incident Management
                                        
                                    
                                    
                                    
                                        Problem Management
                                        
                                    
                                    
                                    
                                        Project Management
                                        
                                    
                                    
                                    
                                        Release & Deployment Management
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                            
                         
        