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What is BigCommerce?

BigCommerce is a flexible ecommerce platform for businesses that need to start, build, sell, and scale across modern commerce channels. The platform is designed to support many types of businesses, product models, customer types, and selling strategies without forcing merchants into a rigid setup. BigCommerce includes tools for storefront design, checkout, payments, inventory, shipping, promotions, apps, integrations, product feed management, analytics, multi-storefront management, B2B commerce, international commerce, and composable commerce. Merchants can use visual building tools to create stores quickly or rely on APIs, custom code, headless architecture, and developer resources for more advanced experiences. The platform supports complex products, variants, bundles, configurations, subscriptions, restricted categories, compliance flows, and hybrid B2B and DTC selling models. BigCommerce offers customizable checkout with digital wallets, one-click payment options, buy now pay later, embedded payment providers, and access to more than 130 trusted payment solutions. Businesses can manage multiple storefronts for different brands, regions, customer segments, or channels from one system. The company also provides launch services, implementation project management, solution architecture, data migration, customer success, technical account management, enterprise growth support, and training. Feedonomics extends BigCommerce with product feed management across marketplaces, social commerce, and advertising channels. Makeswift adds an intuitive visual editor for building websites, landing pages, and digital experiences with design systems and custom components. By combining ecommerce infrastructure, open APIs, design flexibility, payments, services, AI-ready commerce features, and an expanded product ecosystem, BigCommerce gives brands a scalable platform for building differentiated online shopping experiences.

What is Salesforce Agentforce Commerce?

Agentforce Commerce by Salesforce is an enterprise ecommerce platform designed to connect digital and physical commerce experiences. Previously known as Commerce Cloud, it delivers unified commerce across online storefronts, POS systems, and order management. The platform leverages Agentforce AI to enhance merchandising, automate processes, and provide guided shopping experiences. Businesses can manage B2C and B2B transactions within a single, integrated system. Composable and headless commerce capabilities allow brands to innovate rapidly while maintaining flexibility. Integrated payment solutions optimize checkout and reduce dependency on third-party integrations. Real-time omnichannel inventory ensures accurate fulfillment and reduced operational costs. Advanced automation accelerates workflows for developers, merchandisers, and administrators. The system is built on Salesforce’s reliable infrastructure with proven high uptime performance. CRM connectivity provides a complete view of customer data across every touchpoint. Agentforce Commerce supports digital transformation with scalable, AI-first architecture. It enables enterprises to deliver seamless, personalized commerce experiences while driving measurable growth.

Media

Media

Integrations Supported

AtroCore
Balance
BlueSnap
ClearSale
Contentserv
Creator Studio
Extend
FenixCommerce
MobiLoud
Pimberly
Prefixbox
Publicator
ReturnPro
Salesforce Data 360
ShipperHQ
ShopGrok
ViSenze
Weglot
Zakeke
Zapier

Integrations Supported

AtroCore
Balance
BlueSnap
ClearSale
Contentserv
Creator Studio
Extend
FenixCommerce
MobiLoud
Pimberly
Prefixbox
Publicator
ReturnPro
Salesforce Data 360
ShipperHQ
ShopGrok
ViSenze
Weglot
Zakeke
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

BigCommerce

Date Founded

2009

Company Location

United States

Company Website

www.bigcommerce.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/commerce/

Categories and Features

Agentic Commerce

Not specified

B2B eCommerce

Not specified

Composable Commerce

Not specified

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

eCommerce Hosting

Not specified

eCommerce Tools

Not specified

Headless eCommerce

Not specified

Shopping Cart

Abandoned Cart Saver
Catalog Management
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Winery

Not specified

Categories and Features

Agentic Commerce

Not specified

AI eCommerce

Not specified

B2B eCommerce

Not specified

eCommerce

Not specified

Order Management

Not specified

Shopping Cart

Not specified

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