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What is Blackbaud Luminate Online?

Blackbaud Luminate Online provides you with essential resources to engage new supporters, implement online fundraising strategies, and nurture lasting connections with donors. Each Luminate Online setup is accompanied by ongoing strategic services that not only help you kick off your efforts but also prepare your organization for sustainable success in the future. Our consultants work closely with you to design a fundraising or engagement initiative that meets your specific requirements, using our vast array of best practice templates, and follow this with three months of marketing tactics to guarantee a successful campaign rollout. Furthermore, with advanced peer-to-peer and advocacy features, alongside smooth CRM integrations, you can create a well-rounded engagement experience for both your supporters and your organization. You can also manage effective email marketing initiatives throughout the entire cycle—from the early stages of creation and testing to accurate delivery and follow-up, ensuring engagement remains high at all stages. This comprehensive strategy not only achieves immediate results but also lays the groundwork for sustained relationships with your constituents over time. By focusing on both short-term and long-term goals, your organization can thrive in a competitive landscape.

What is Blackbaud CRM?

Blackbaud CRM™ provides an advanced customer relationship management solution specifically designed for large and enterprise-scale nonprofit organizations. This system combines exceptional expertise in the nonprofit arena with cutting-edge fundraising and CRM technology, as well as integrated analytics, multichannel marketing, and data mining services, all focused on enhancing the relationships that larger nonprofits cultivate with their supporters. By tapping into Blackbaud’s extensive fundraising acumen, this all-encompassing CRM solution empowers organizations to significantly boost their fundraising initiatives. It effectively tackles various communication and fundraising obstacles through a cohesive strategy that encompasses online donations, peer-to-peer fundraising, multichannel marketing, database segmentation, and optimal web design. Blackbaud CRM’s integrated prospect research tool, ResearchPoint™, helps eliminate uncertainties by revealing essential insights into wealth potential and philanthropic giving trends, ultimately propelling your mission with assurance. Additionally, this array of tools equips nonprofits with the flexibility to navigate evolving circumstances while fostering strong, productive connections with their donors, ensuring sustainable growth and impact over time.

Media

Media

Integrations Supported

Fundraise Up
New/Mode
Gather Voices
SocialSign.in

Integrations Supported

Fundraise Up
New/Mode
Beam AI
Boundless Fundraising
ClickBid
Concourse Cloud
Constant Contact
DATABASICS Time & Expense
ElectroNeek
Eventgroove
Flint
Givzey
Hivebrite
Nango
PairSoft
Rally Platform
Rosterfy
StarfishETL

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Blackbaud

Date Founded

1981

Company Location

United States

Company Website

www.blackbaud.com/products/blackbaud-luminate-online

Company Facts

Organization Name

Blackbaud

Date Founded

1999

Company Location

United States

Company Website

www.blackbaud.com/products/blackbaud-crm

Categories and Features

CRM

Not specified

Email Marketing

Customer Surveys
Dynamic Content
Landing Pages/Web Forms
Mobile Optimized Emails
Reporting/Analytics

Marketing Automation

Analytics / ROI Tracking
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Segmentation

Categories and Features

CRM

Not specified

Donation Management

Not specified

Fundraising

Not specified

Grant Management

Not specified

Nonprofit

Not specified

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