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What is BlueMarble?

BlueMarble operates as a holistic digital platform that seamlessly combines modular commerce, order management, customer support, and partner management, specifically designed for Communication Service Providers (CSPs). Engineered to support 5G and built on a cloud-native foundation, it employs a microservices framework to enhance business agility, enabling rapid development of tailored customer experiences and journeys. The BlueMarble Commerce suite stands as a comprehensive solution for facilitating omnichannel and multiplay digital commerce tailored for telecommunications customers. Moreover, the BlueMarble BSS adopts a modular architecture, paving the way for new revenue opportunities in the digital realm while accelerating the introduction and expansion of cutting-edge business lines such as IoT, 5G, cloud applications, and virtualized services. This innovative omnichannel and multiplay digital commerce solution is crafted to empower CSPs, using microservices to boost business adaptability and drive their digital transformation initiatives. Consequently, organizations can swiftly respond to shifting market conditions while delivering enriched and engaging customer interactions that enhance overall satisfaction. This adaptability not only fosters loyalty but also positions CSPs for sustained success in an increasingly competitive landscape.

What is Amdocs Customer Experience Suite?

Our innovative customer engagement solution is equipped with advanced features for designing, delivering, and monetizing 5G and IoT services, integrated with AI and machine learning applications, all structured within a cloud-native, microservices architecture. If you aim to refine your digital commerce approaches, elevate the customer experience at each touchpoint, or launch advanced 5G services to swiftly leverage your network investments, the Amdocs Customer Experience Suite offers the essential flexibility to customize your transformation strategy and modernization initiatives based on your specific business goals. Moreover, our adaptable and open portfolio, crafted to align with industry standards, will not only assist in upgrading your current systems but also accelerate your migration to cloud-native applications and networks. This comprehensive approach guarantees that your organization stays competitive and is ready to embrace future technological advancements and opportunities. To remain at the forefront of innovation, it is vital to continuously evolve and optimize your strategies in response to the ever-changing market landscape.

Media

Media

Integrations Supported

Integrations Supported

AWS Elemental
CereTax
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
viisights

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

Comviva

Company Location

India

Company Website

www.comviva.com/products-solutions/digital-systems/bluemarble/

Company Facts

Organization Name

Amdocs

Date Founded

1982

Company Location

United States

Company Website

www.amdocs.com

Categories and Features

eCommerce

Not specified

Order Management

Not specified

Categories and Features

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