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What is BlueRelay?

Improving the client experience in communications requires both enhancing document precision and boosting processing efficiency. Blue Relay streamlines Client Communications Management by automating workflows and business operations. Furthermore, it provides extensive visibility through Resource Management, featuring customizable dashboards and reports. Its powerful functionalities also promote compliance and adherence to service level agreements (SLAs) by supporting the exchange of detailed requests, which include inline annotations, comments, document comparisons, and checklists. A leading Customer Communications Service Provider utilized these capabilities to significantly reduce operational costs, effort, and errors. The rising adoption of Blue Relay among our clientele highlights its effectiveness, empowering a wider range of personnel to perform more efficiently. In addition, tailored checklists guarantee that critical processing steps are followed consistently and uniformly across the team, which enhances overall productivity. Consequently, organizations can anticipate a smooth integration of quality and efficiency within their communication workflows. This transformation ultimately leads to higher client satisfaction and better business outcomes.

What is BillingPlatform?

BillingPlatform stands out as the sole revenue lifecycle management solution available globally, catering to a diverse range of sectors such as software, finance, media, transportation, and communications. This innovative platform empowers businesses to effectively capitalize on any product offering, whether it be straightforward subscriptions or intricate usage-based pricing strategies, as well as everything in between. It encompasses comprehensive support throughout the entire revenue lifecycle, managing everything from product setup and quoting to billing, invoicing, revenue recognition, and payment collections, all while operating on a secure, state-of-the-art cloud infrastructure. The exceptional adaptability of BillingPlatform enables organizations to tailor their market differentiation strategies, optimize their profit margins, lower operational expenses, and enhance the overall customer experience, ultimately leading to sustainable growth. As companies navigate an increasingly complex marketplace, having a robust tool like BillingPlatform can be the key to unlocking new revenue opportunities.

Media

Media

Integrations Supported

5X
Adyen
Authorize.Net
Avalara
Braintree
CCH Axcess Tax
Conga CPQ
LINK
MATRIXX Digital Commerce
Mastercard Payment Gateway Services
NetSuite
Payeezy
Pin Payments
STAX
Salesforce
Snowflake
Stripe
Thomson Reuters ONESOURCE
Vertex
Workday Financial Management

Integrations Supported

5X
Adyen
Authorize.Net
Avalara
Braintree
CCH Axcess Tax
Conga CPQ
LINK
MATRIXX Digital Commerce
Mastercard Payment Gateway Services
NetSuite
Payeezy
Pin Payments
STAX
Salesforce
Snowflake
Stripe
Thomson Reuters ONESOURCE
Vertex
Workday Financial Management

API Availability

Has API

API Availability

Has API

Pricing Information

$10.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Indellient

Date Founded

2010

Company Location

Canada

Company Website

www.bluerelay.com

Company Facts

Organization Name

BillingPlatform

Date Founded

2012

Company Location

United States

Company Website

billingplatform.com

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

CPQ

2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Revenue Management

Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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