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What is BlueRockTEL?
BlueRockTEL is a complete BSS platform built for MSPs, telecom operators, and cloud operators that need better visibility, automation, and operational control. The platform began as a telecom billing solution and evolved into a broader business support system shaped by more than a decade of field experience with telecom and cloud businesses. BlueRockTEL combines six dedicated modules covering CRM and prospection, project management, rating and billing, debt recovery, helpdesk, and customer satisfaction. The CRM module helps teams manage prospects and convert them into customers more efficiently. Project management tools support complex telecom installations, deployment workflows, and coordination across teams. Rating and billing capabilities process CDRs in real time, apply pricing plans, generate invoices, automate billing campaigns, and support SEPA direct debit collection. Debt recovery tools help automate receivables and reduce payment delays. The helpdesk module helps support teams track customer issues without losing context, while customer satisfaction features help operators monitor sentiment before customers leave. BlueRockTEL also supports telecom billing software, copier billing software, cloud billing software, leasing and third-party payer workflows, automated tickets from monitoring systems, Peppol-based e-invoicing readiness, documentation, and API access. The platform gives teams real-time visibility into billing runs, tickets, customer health, deployments, payments, and business performance. By combining BSS functionality, telecom billing, CRM, project deployment management, helpdesk, debt recovery, customer satisfaction, automation, and modular scalability, BlueRockTEL helps operators grow with more confidence.
What is Alepo Digital BSS?
Alepo Digital BSS
Convergent BSS Platform for Telecom Operators — Launch Fast. Monetize Anything. Modernize Without a Multi-Year Transformation.
Overview
Alepo Digital BSS is a convergent, AI-native business support system purpose-built for MVNOs, ISPs, FTTx operators, and emerging MNOs. It consolidates the full BSS stack — CRM, billing, charging, catalog, order management, self-care, provisioning, ticketing, and analytics — into a single, TM Forum Open API-compliant platform.
Core Capabilities:
Convergent billing: postpaid, prepaid, hybrid, B2B2X, and complex rating in one engine
Online Charging System (OCS): real-time charging for any service type
Product Catalog: centralized plan, bundle, and eligibility management
CRM: unified 360° customer record with case management
Self-Care: white-label web and mobile subscriber portal
Order Management: orchestrated fulfillment across services and partners
Trouble Ticketing: end-to-end case workflows
Reporting & Analytics: operational, financial, and AI-driven insights
Provisioning Gateway: multi-vendor network activation
Partner & Affiliate Management: channel programs and commission management
Loyalty & Campaign: retention and upsell promotion engine
Media
No images available
Integrations Supported
API Availability
API Availability
Pricing Information
E98/month
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
On-Prem
Supported Platforms
SaaS
Windows
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Company Facts
Organization Name
BlueRockTEL
Date Founded
2017
Company Location
Ireland
Company Website
bluerocktel.com
Company Facts
Organization Name
Alepo Technologies
Date Founded
2004
Company Location
United States
Company Website
alepo.com/solutions/digital-bss/
Categories and Features
OSS/BSS
Not specified
Telecom Billing
Not specified
Categories and Features
Billing and Provisioning
Billing & Invoicing
Order Management
OSS/BSS
Not specified