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What is BlueRockTEL?

BlueRockTEL is a complete BSS platform built for MSPs, telecom operators, and cloud operators that need better visibility, automation, and operational control. The platform began as a telecom billing solution and evolved into a broader business support system shaped by more than a decade of field experience with telecom and cloud businesses. BlueRockTEL combines six dedicated modules covering CRM and prospection, project management, rating and billing, debt recovery, helpdesk, and customer satisfaction. The CRM module helps teams manage prospects and convert them into customers more efficiently. Project management tools support complex telecom installations, deployment workflows, and coordination across teams. Rating and billing capabilities process CDRs in real time, apply pricing plans, generate invoices, automate billing campaigns, and support SEPA direct debit collection. Debt recovery tools help automate receivables and reduce payment delays. The helpdesk module helps support teams track customer issues without losing context, while customer satisfaction features help operators monitor sentiment before customers leave. BlueRockTEL also supports telecom billing software, copier billing software, cloud billing software, leasing and third-party payer workflows, automated tickets from monitoring systems, Peppol-based e-invoicing readiness, documentation, and API access. The platform gives teams real-time visibility into billing runs, tickets, customer health, deployments, payments, and business performance. By combining BSS functionality, telecom billing, CRM, project deployment management, helpdesk, debt recovery, customer satisfaction, automation, and modular scalability, BlueRockTEL helps operators grow with more confidence.

What is BillMax?

Our software is specifically designed to streamline the operations of your ISP, addressing nearly every component of the customer life cycle while simultaneously improving service quality, reducing costs, and alleviating administrative workloads. With its adaptable framework, it can be modified to meet your specific needs, ensuring a personalized approach. When you choose BillMax as your central platform, you are setting the stage for an optimal solution tailored for your business. BillMax emphasizes meticulous attention to detail, providing a solid financial infrastructure that supports our clients in successfully passing critical audits. Before any new update is released, our software undergoes extensive automated testing, ensuring that every version maintains consistent performance and results. This dedication to excellence is the driving force behind our ongoing software improvements. By balancing innovation with dependability, we equip businesses to succeed in an increasingly competitive environment, fostering long-term growth and customer satisfaction. Ultimately, our mission is to empower you with the tools necessary for success in your industry.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

E98/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

BlueRockTEL

Date Founded

2017

Company Location

Ireland

Company Website

bluerocktel.com

Company Facts

Organization Name

The iSpark Group

Date Founded

1995

Company Website

www.billmax.com

Categories and Features

OSS/BSS

Not specified

Telecom Billing

Not specified

Categories and Features

OSS/BSS

Not specified

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