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What is Bugfender?

Bugfender offers comprehensive log storage solutions tailored for developers, featuring a remote logger, crash reporting, and in-app feedback capabilities. By capturing all activities within an application, including during crashes, Bugfender enables quicker bug reproduction and resolution, enhancing customer support. It ensures user privacy, operates efficiently without draining the network or battery, and continues logging even when devices are offline. With Bugfender, developers can identify and eliminate bugs before they impact users, logging issues across all devices and delivering results within moments. This proactive approach helps maintain high app ratings, as Bugfender tracks more than just crashes; it gathers essential data to better understand user behavior and preferences. Furthermore, the tool empowers developers to engage with specific users, facilitating personalized customer service that can significantly elevate user satisfaction and loyalty. By utilizing Bugfender, developers can not only improve their applications but also create a more tailored experience for their users.

What is Backtrace?

Ensure that crashes of games, applications, or devices don't hinder your enjoyable experience. Backtrace streamlines the management of exceptions and crashes across various platforms, allowing you to concentrate on delivering your product. It provides a unified call stack, event aggregation, and comprehensive monitoring solutions. This single system efficiently handles errors from panics, core dumps, minidumps, and runtime issues across your entire stack. Backtrace creates structured and searchable error reports from your collected data. Its automated analysis significantly shortens the resolution time by highlighting critical signals that guide engineers to the root cause of crashes. With seamless integrations into various dashboards and notification systems, you can rest assured that no detail will slip through the cracks. The advanced queries engine offered by Backtrace empowers you to address your most pressing questions. A broad overview of errors, along with prioritization and trends spanning all your projects, is readily accessible. Furthermore, you can sift through essential data points and your customized information for every error, enhancing your overall troubleshooting process. This comprehensive approach ultimately leads to a more efficient workflow and improved product reliability.

Media

Media

Integrations Supported

GitHub
Jira
Slack
Basecamp
Bitbucket
Freshdesk
Intercom
Jira Work Management
Trello
Zapier

Integrations Supported

GitHub
Jira
Slack
Apple iOS
Asana
Godot
HostAccess
PagerDuty
SQL
Stride
Unity
Unreal Engine

API Availability

Has API

API Availability

Pricing Information

€29 per month
All of our plans include unlimited app installs, unlimited app users and sessions and enterprise-grade encryption.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Beenario

Date Founded

2014

Company Location

Germany

Company Website

bugfender.com

Company Facts

Organization Name

Backtrace

Company Location

United States

Company Website

backtrace.io

Categories and Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Debugging
Graphical User Interface
Mobile Development
Reporting/Analytics
Software Development
Testing Management

Application Performance Monitoring (APM)

Diagnostic Tools
Root-Cause Diagnosis
Trace Individual Transactions

Bug Tracking

Backlog Management
Issue Tracking
Ticket Management

Debugging

Not specified

Issue Tracking

Dashboard
Issue Auditing
Recurring Issues

Log Analysis

Not specified

Log Management

Archiving
Audit Trails
Compliance Reporting
Data Visualization
Event Logs
Web Logs

Website Monitoring

Event Logs
Event-Based Notifications

Categories and Features

Application Development

Debugging
Mobile Development
Reporting/Analytics
Software Development
Testing Management
Web App Development

Debugging

Not specified

Query Engines

Not specified

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