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What is Bugsee?

Bugsee offers a comprehensive solution for diagnosing bugs and crashes in live applications by providing access to video recordings, network data, and logs that identify the sources of these issues, thus removing the necessity to recreate infrequent problems. This platform guarantees that all essential information is at your fingertips, allowing a clear understanding of what triggered unexpected behavior in your application. Users can analyze video footage that captures user interactions, backend exchanges, and system conditions linked to specific incidents. In addition, Bugsee delivers insights on frequent crashes and examines patterns influenced by device type, operating system version, and timing. You will receive in-depth details such as the precise filename, method, and line number where the crash took place, alongside the states of all other running threads during the event. Moreover, it records all HTTP and HTTPS requests and responses, including headers and content, related to your application, which allows you to synchronize console logs with the captured video and network activities for thorough analysis. This complete perspective on your application's performance not only facilitates quicker fixes but also improves overall reliability and user satisfaction. Ultimately, Bugsee empowers developers to maintain a higher standard of application performance.

What is Bugfender?

Bugfender offers comprehensive log storage solutions tailored for developers, featuring a remote logger, crash reporting, and in-app feedback capabilities. By capturing all activities within an application, including during crashes, Bugfender enables quicker bug reproduction and resolution, enhancing customer support. It ensures user privacy, operates efficiently without draining the network or battery, and continues logging even when devices are offline. With Bugfender, developers can identify and eliminate bugs before they impact users, logging issues across all devices and delivering results within moments. This proactive approach helps maintain high app ratings, as Bugfender tracks more than just crashes; it gathers essential data to better understand user behavior and preferences. Furthermore, the tool empowers developers to engage with specific users, facilitating personalized customer service that can significantly elevate user satisfaction and loyalty. By utilizing Bugfender, developers can not only improve their applications but also create a more tailored experience for their users.

Media

Media

Integrations Supported

Basecamp
Bitbucket
Freshdesk
GitHub
Intercom
Jira
Jira Work Management
MantisHub
Redbooth
Slack
Stackreaction
Trello
Zapier
Zendesk

Integrations Supported

Basecamp
Bitbucket
Freshdesk
GitHub
Intercom
Jira
Jira Work Management
MantisHub
Redbooth
Slack
Stackreaction
Trello
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

€29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bugsee

Company Location

United States

Company Website

www.bugsee.com

Company Facts

Organization Name

Beenario

Date Founded

2014

Company Location

Germany

Company Website

bugfender.com

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Categories and Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

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