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What is CHARMS?

CHARMS is a robust online case management platform designed to oversee every element of record maintenance for various services, including foster care, adoptions, residential care for children, supported housing, and recruitment for foster carers. Operating as a non-profit entity, SCN remains under private ownership and is guided by sociocratic principles, ensuring that all staff and clients contribute to the evolution and enhancement of the CHARMS Community. This inclusive approach allows everyone—employees, customers, suppliers, and especially the users of CHARMS—to voice their opinions on the platform's development and functionality. By prioritizing the safeguarding of sensitive information, CHARMS empowers educators, social workers, and other care providers to concentrate on their vital responsibilities without concern. Ultimately, this commitment to privacy and community engagement fosters a supportive environment for all stakeholders involved.

What is Alcea CaseTrack?

Every day, across 43 nations, we focus on teaching our clients the value of teamwork. Case management thrives on collaboration, which is inherently about working together. This synergy integrates all elements into a coherent process. It requires careful evaluation, strategic planning, and the coordination of support and services. The goal is to satisfy the needs of both service providers and recipients. Alcea CaseTrack stands out as a highly adaptable solution tailored to meet diverse case management requirements. It allows for the tracking of intricate interactions through the collaboration of various resources, including documentation and final results. Discover how Alcea CaseTrack could transform your organization's collaborative efforts. This approach is vital regardless of whether you are operating within government or private sectors, be it legal, audit, or social services, as effective case management necessitates the joint efforts of a range of participants, including managers, case workers, clients, and stakeholders. Ultimately, enhancing collaboration can streamline case management processes significantly.

Media

Media

Integrations Supported

Gmail
HubSpot CRM
Microsoft Outlook
Salesforce

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$150 per month
There are no charges for training, data import, setup or configuration.
Customers may purchase a minimum of just 1 licence.
Free Trial Offered?

Pricing Information

$20 per month

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social Care Network Solutions Limited

Date Founded

1996

Company Location

United Kingdom

Company Website

www.socialcarenetwork.com

Company Facts

Organization Name

Alcea Tracking Solutions

Date Founded

1997

Company Location

Canada

Company Website

alceatech.com/case-management/

Categories and Features

Foster Care

Adoption Management
Automated Reminders
Available Families Database
Case Management
Checklists
Child Intake
Education Requirements Tracking
Family Portal
Foster to Adopt
Online Applications
Online Licensing Forms
Payments Tracking
Placement Management
Reporting
Respite Credits Tracking
Treatment Management

Government

Not specified

Human Services

Case Management
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Nonprofit

Donor Management
Event Management
Member Database
Membership Management
Volunteer Management

Social Work Case Management

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

Categories and Features

Legal Case Management

Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Docket Management
Document Management
Records Management
Task Management
Time Tracking

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Referral Management

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