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What is CONTACTfile?

CONTACTfile CRM serves as a personalized contact management system, specifically crafted to meet the needs of small businesses in the UK. This cutting-edge platform provides vital tools for organizing and managing your contacts, allowing you to effortlessly access them whether you're working from home or at the office. With features like setting reminders and the ability to easily import and export data, CONTACTfile enhances your operational efficiency significantly. Have you ever been in a situation where you needed to contact someone but were unsure where to locate their details? Many people turn to their smartphones, email applications, or even a haphazard assortment of business cards for help, which is hardly an effective strategy. As you evaluate your contact management methods, consider whether a specialized program could boost your productivity. If you believe there’s room for improvement, then implementing a dedicated customer-relationship management (CRM) system could be the key to unlocking your potential. In the fiercely competitive market of today, leveraging a CRM is crucial for any business committed to achieving success. Ultimately, investing in a comprehensive contact management solution can revolutionize how you interact with clients and cultivate lasting relationships. This strategic choice may very well lead to increased growth and customer satisfaction.

What is Aloware?

Aloware is a comprehensive call center solution that facilitates voice calls, SMS/MMS communication, and seamlessly integrates with leading CRMs. It offers a full suite of tools designed to enhance customer engagement, such as call tracking, sales dialers, and a dedicated contact center. Your team will appreciate having a unified platform for managing all customer interactions effectively. This centralized hub not only streamlines communication but also boosts productivity across your organization.

Media

Media

Integrations Supported

Integrations Supported

Axis LMS
Guesty
Hostaway
HubSpot CRM
HubSpot Customer Platform
LendingWise
Pipedrive
Zapier
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

$150 one-time payment
Free Trial Offered?

Pricing Information

$35/month
Free trial includes 5 local numbers & 500 local minutes and messages, valid for 14 days
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

BarnData

Date Founded

2006

Company Location

United Kingdom

Company Website

www.contactfile.co.uk

Company Facts

Organization Name

Aloware

Date Founded

2015

Company Location

United States

Company Website

aloware.com

Categories and Features

Contact Management

Appointment Management
Contact Database
Contact History
Customer Pipeline
Email Marketing
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Segmentation
Shared Contacts

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Contact Management

Activity Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Group Management
Lead Management
Segmentation
Shared Contacts

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Sales Dialers

Not specified

Sales Enablement

Contact Management
Lead Management
Performance Management

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management

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