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What is CUSI?

CUSI offers global solutions for customer information systems, utility billing, web portals for customers, accounting, and asset management. In addition, CUSI creates, implements, and supports various technological solutions to address the operational demands of local utilities and governments. Their Windows and SQL applications are utilized by more than 1,100 companies in water, gas, electric, and waste management sectors, helping them to fulfill their operational needs efficiently. With a commitment to innovation, CUSI continuously enhances its offerings to better serve its clients.

What is BMS Utility Billing Software?

Municipal governments and dedicated utility districts that handle billing for services like water, sewage, and waste management recognize the importance of providing accurate and timely service. The continuous billing process for these utilities is ideally suited to the automation features provided by Black Mountain’s Utility Billing Software. Integration is a key component of many Black Mountain offerings, ensuring that both our Utility Billing and Cash Receipting systems function cohesively to streamline the operations of your utility department. By adding extra modules such as automated bank drafting and online payment solutions, you can significantly enhance your operational productivity while improving customer service standards. Additionally, the Cash Receipting module consolidates payment collections and synchronizes them automatically with the General Ledger, along with other applications including Utility Billing, Business Licensing, and Accounts Receivable. This integration creates a more effective processing framework, marked by increased automation and superior overall performance. Moreover, embracing these advanced tools can dramatically reshape the functionality of your utility department, empowering you to address your customers' needs with greater efficiency and responsiveness. The result is a more organized and customer-focused service experience that can foster better community relations.

Media

Media

Integrations Supported

MIP Fund Accounting

Integrations Supported

MIP Fund Accounting

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$5000 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Continental Utility Solutions

Date Founded

1984

Company Location

United States

Company Website

www.cusi.com

Company Facts

Organization Name

Black Mountain Software

Date Founded

1993

Company Location

United States

Company Website

www.blackmountainsoftware.com/products/utility-billing-software/

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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