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What is CWILL?

CWILL is a comprehensive customer retention platform designed to help Shopify brands transform post-purchase moments into long-term revenue opportunities. Previously operating as Channelwill, CWILL now unifies its suite of ecommerce tools under one cohesive brand focused on retention-driven growth. The platform includes solutions for order tracking, returns and exchanges, shipping protection, loyalty programs, referrals, and AI-powered business intelligence. By delivering branded tracking experiences, merchants can reduce “Where is my order?” inquiries and increase repeat purchases. Its returns management system helps businesses recover lost revenue by encouraging exchanges and store credit instead of refunds. Shipping protection features minimize operational losses while enhancing buyer confidence at checkout. CWILL’s loyalty and referral tools incentivize repeat engagement, helping brands lift customer lifetime value and lower acquisition costs. Automated review requests and user-generated content features build trust and social proof to drive higher conversion rates. AI-powered upsells and personalized recommendations create tailored shopping journeys that resonate with each customer. The platform replaces fragmented apps with a unified retention engine that simplifies operations and maximizes impact. Trusted by over 30,000 customers worldwide and impacting billions in annual revenue, CWILL is built to scale with high-growth ecommerce brands. With top-tier Shopify certifications, strong customer ratings, and round-the-clock support, CWILL positions itself as the go-to hub for sustainable ecommerce growth.

What is BrandLift?

BrandLift Loyalty stands out as a cutting-edge application for Shopify, designed specifically to help online retailers increase their sales through repeat purchases and build lasting relationships with their customers. Key functionalities include customizable loyalty programs, incentives based on points, tiered VIP levels, and seamless integration with Shopify's ecosystem. This application is particularly suited for small to medium-sized businesses looking to enhance customer engagement, improve retention rates, and boost their revenue—all while maintaining simplicity in operation. With a straightforward setup process and real-time analytics, BrandLift empowers businesses to reward their customers effortlessly and monitor engagement effectively. By utilizing this tool, merchants can not only foster customer loyalty but also drive consistent and sustainable growth in their e-commerce endeavors. Consequently, BrandLift Loyalty proves to be an essential asset for those wishing to thrive in a competitive online marketplace.

Media

Media

No images available

Integrations Supported

Shopify
ChatWILL
Facebook
Gmail
Google Ads
Instagram
Klaviyo
Mailchimp
ParcelWILL
Pinterest
SEOWILL
SendWILL
Shop Pay
Shopify Plus
TikTok
TrustWILL
WhatsApp
WooCommerce
Yotpo
Zendesk

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

$9.99 per month

Pricing Information

$0
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

CWILL

Date Founded

2014

Company Location

United States

Company Website

www.cwill.com

Company Facts

Organization Name

BrandLift

Date Founded

2024

Company Location

United States

Company Website

brandlift.io

Categories and Features

eCommerce Tools

Not specified

Categories and Features

Customer Loyalty

Not specified

eCommerce Tools

Not specified

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