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What is CWS Platform?

The CWS Platform operates as a cloud-driven B2B commerce solution specifically designed for manufacturers, distributors, and wholesalers, enabling the efficient oversight of negotiated pricing, customer credit, delivery terms, and product choices. By incorporating buyer self-service options, tools for sales representatives, and marketplace functionalities, it empowers buyers to navigate catalogs, confirm prices and stock availability, and place orders with ease. At the same time, sales teams have the ability to monitor customer accounts, manage quotes, and customize shopping carts to meet specific needs. The platform effectively connects with ERP systems through APIs and webhooks, ensuring that product information, inventory levels, customer data, pricing frameworks, and order information remain synchronized. It also features customizable rules to support discounts, approval workflows, and diverse commercial terms. Furthermore, optional AI-driven agents enhance various aspects of workflows, including sales, procurement, merchandising, catalog improvement, and inventory management. Organizations can harness this adaptable platform for digital B2B transactions, assisted selling, and engagement within multi-seller marketplaces, leading to more streamlined sales operations. This holistic strategy not only boosts operational efficiency but also fosters a cohesive experience across multiple sales channels, thereby significantly elevating customer satisfaction. As businesses continue to evolve, the CWS Platform stands ready to adapt to their changing needs, ensuring sustained growth and success.

What is B2B Store?

B2B Store functions as a Headless B2B Marketplace, designed to enhance the engagement and efficiency of interactions with your B2B clientele. It utilizes an Integral or Frontend-as-a-Service (FEaaS) approach on a cutting-edge, high-quality e-commerce platform that is open-source, built upon industry-standard solutions like Magento Open Source and PWA Studio, which employs a React frontend. Key features encompass secure access through login credentials, budget management with offers and requests, a chat bot for customer support, the capability to save multiple baskets, seamless integration with Moodle, and the convenience of placing repeat orders with a single click. Furthermore, it allows for tracking order incidences (CSR), provides a Quick Cart option with CSV data import, and supports cart editing with features for adding headers/images, updating prices, and printing in PDF format. Product pages are tailored for B2B needs, enabling organized sales representative management and customer control panel access, while also facilitating customer assignments to specific agents. Payment options are customizable to integrate with external platforms like ERP systems, and there is a robust management system for external customers (CRM). Additionally, advanced pricing strategies can be implemented based on specific criteria, complemented by a user-friendly Mega Menu for easy navigation. In summary, B2B Store is equipped with a comprehensive suite of tools to streamline and elevate the B2B purchasing process.

Media

Media

Integrations Supported

Model Context Protocol (MCP)
TOTVS ERP

Integrations Supported

BigCommerce
Magento
Moodle
Zammad

API Availability

Has API

API Availability

Pricing Information

The Core is a fixed SaaS subscription. AI Agents are billed by action using AI Credits. A configurable take rate applies only to marketplace operations. Subscription proposals are tailored to the operation and maturity stage.

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

CWS Platform

Date Founded

2012

Company Location

Brazil

Company Website

www.cws-platform.com/en/

Company Facts

Organization Name

Orienteed

Date Founded

2016

Company Location

Spain

Company Website

b2bstore.io

Categories and Features

B2B eCommerce

Not specified

Categories and Features

B2B eCommerce

Not specified

Headless eCommerce

Not specified

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