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What is CXONCLOUD?

CXONCLOUD is a B2B SaaS platform specifically crafted to effortlessly oversee and evaluate customer satisfaction with minimal effort. It offers a comprehensive solution that encompasses unlimited customer feedback, loyalty programs, awards, rewards, referral marketing, and email automation, enabling businesses to provide a consistent and smooth customer experience across various interactions. By enhancing search capabilities and streamlining customer engagement, CXONCLOUD ensures that whether it's gathering feedback or facilitating bookings, the process is efficient. This platform can automatically detect customer sentiments and proactively notify businesses about potential negative feedback. Additionally, the all-inclusive application measures customer loyalty and features pre-designed loyalty campaigns, which businesses can leverage to engage their clientele through email and social media. Small enterprises benefit from the simplicity of obtaining referrals from satisfied customers through user-friendly built-in campaigns. Furthermore, loyal patrons are incentivized with rewards that can be distributed via QR codes and promo codes, while the platform also includes modules for automatic list generation and rewards management, making it a versatile tool for enhancing customer relations. Ultimately, CXONCLOUD empowers businesses to foster deeper connections with their customers by creating tailored experiences based on their feedback and loyalty.

What is Annex Cloud?

Annex Cloud provides comprehensive loyalty solutions designed to adapt to the evolving expectations of consumers. Their Loyalty Experience Platform combines top-tier loyalty program management features with robust engagement tools, enabling businesses to effectively connect with, engage, and expand their customer relationships on a large scale through loyalty SaaS offerings. This platform facilitates the creation of engaging experiences that foster loyalty and ensure your brand remains prominent in customers' minds. By promoting human-like interactions, customers respond positively, and you can motivate desired behaviors while personalizing your communications and incorporating gamification into your engagement strategies. Additionally, the Loyalty Experience Platform empowers you to monitor, gather, and communicate with customers at every stage of their journey. With all the necessary elements for crafting unforgettable customer experiences, the platform supports a wide range of channels, including social media, SMS, email, and print, ensuring a holistic approach to customer loyalty. Furthermore, by leveraging these tools, businesses can truly enhance their connection with customers and cultivate long-lasting relationships.

Media

Media

Integrations Supported

Shopify

Integrations Supported

Shopify
Adobe Marketo Engage
Adyen
Bazaarvoice
Bloomreach
Canopy
Magento
Microsoft 365
NetSuite
Optimizely One
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
Spryker
Tillo

API Availability

API Availability

Has API

Pricing Information

$39.00/month
Premium Experience @ $39.00/month paid annually.
Collect in-store & e-Commerce feedback, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills.

Super-premium Experience @ $ 49 /month (paid annually)
Generate leads from all customer touch points, manage follow-ups, bookings, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills.

Enterprise Experience: Please email sales@cxoncloud.com
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UNLOC Ltd.

Date Founded

2009

Company Location

London

Company Website

cxoncloud.com

Company Facts

Organization Name

Annex Cloud

Date Founded

2010

Company Location

United States

Company Website

www.annexcloud.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Recurring Appointments
Rescheduling
SMS Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Mobile Access
Multi-Location
Online Booking
Recurring Appointments

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Trend Analysis

Customer Loyalty

CRM
Customer Activity Tracking
Discount Management
Gift Card System
No-Card Loyalty System
Referral Tracking
Rewards Management

Email Marketing

A/B Testing
Auto-Responders
Customer Surveys
Drip Campaigns
Event Triggered Email
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management

Event Booking

Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Landing Pages / Web Forms
Lead Scoring

Referral

Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Rewards Management

Retail Management

CRM
Email Marketing
Loyalty Program
Multi-Location
Reporting/Analytics
eCommerce

Sentiment Analysis

Not specified

Transactional Email

Not specified

Categories and Features

Advocacy

Advocate Management
Customer Advocacy
Social Engagement

Customer Advocacy

Not specified

Customer Loyalty

Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

Not specified

Referral

Affiliate Marketing
Campaign Management
Referral Tracking
Rewards Management

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