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What is Calcumate?
Calcumate is a cutting-edge tool that serves as a 3D size guide and space calculator, specifically tailored for self-storage and moving companies to incorporate into their websites. This innovative solution aids customers in determining the necessary storage or truck space by allowing them to enter details about their belongings, and then presenting the most appropriate unit sizes in an engaging 3D visualization. It integrates smoothly with various self-storage platforms such as Storeganise, Stora, and 6Storage, allowing users to easily navigate to booking options or generate leads. A notable highlight of this tool is the location-aware feature known as “CalcumateGEO,” which helps users identify or choose their nearest facility, offering customized unit size suggestions and direct booking links pertinent to that location. The core objective of Calcumate is to enhance the customer experience, reduce inquiries surrounding unit selection, increase conversion rates, and simplify the decision-making process for prospective renters in selecting the right unit sizes. With its growing popularity, Calcumate is currently in use by thousands of facilities across over 30 countries, underscoring its effectiveness and acceptance in the market. This tool not only conserves valuable time for clients but also significantly enhances operational efficiency for businesses within the self-storage industry, fostering a more streamlined approach to customer service. In addition, the user-friendly interface encourages greater engagement and satisfaction among customers, further solidifying Calcumate's presence as a vital resource in the self-storage arena.
What is Automated Storage Call Center?
Automated Storage Call Center focuses on delivering remote operational and call-center services specifically designed for self-storage facilities, aiming to enhance or fully replace on-site personnel. Their extensive offerings are available 24/7, encompassing customer interaction management and operational duties that include handling both inbound and outbound calls, following up on missed communications, processing rent and move-ins/outs, nurturing leads, assisting tenants, and managing payment procedures via phone and automated systems. Furthermore, they adeptly handle collections for overdue accounts through multiple communication avenues such as phone, text, and email, while also supervising auction processes for tenants who have defaulted on payments. By employing local phone numbers and interactive voice response (IVR) technology, they ensure thorough documentation of calls, performance insights, and support in various languages, alongside providing website assistance and seamless integration with top storage management software solutions. Their pricing model is structured according to the number of storage units, featuring tiered plans, initial setup fees, extra charges for rollover calls, and a variety of optional services tailored to meet customer demands. With this extensive array of features, they aspire to optimize operations and elevate customer satisfaction for self-storage businesses universally, demonstrating a commitment to innovation and efficiency in the industry.
Integrations Supported
6Storage
SiteLink Web Edition
Cubby
Easy Storage Solutions
G5
Hummingbird
Stora
Storeganise
WebSelfStorage
WordPress
Integrations Supported
6Storage
SiteLink Web Edition
Cubby
Easy Storage Solutions
G5
Hummingbird
Stora
Storeganise
WebSelfStorage
WordPress
API Availability
Has API
API Availability
Has API
Pricing Information
$39 per month
Free Trial Offered?
Free Version
Pricing Information
$2.25 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Calcumate
Company Location
Australia
Company Website
calcumate.co
Company Facts
Organization Name
Automated Storage Call Center
Date Founded
2021
Company Location
Iceland
Company Website
www.automatedstoragecallcenter.com
Categories and Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location
Categories and Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location