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What is Call Optix?

Call Optix is a cutting-edge platform that leverages artificial intelligence for enhancing sales intelligence and analyzing voice interactions, transforming customer engagements into valuable revenue insights. It features automatic transcription and thorough call analysis, utilizing sentiment assessment and dynamic tagging to reveal trends and highlight upselling opportunities. Furthermore, the AI system can extract specific fields relevant to your organization, such as check-in dates, policy information, and vehicle preferences. Agent performance scorecards assess call quality and effectiveness, providing managers with valuable insights into both strengths and areas in need of development for targeted coaching. The Business Intelligence Dashboard serves as a real-time command center, showcasing call metrics, talk duration, and revenue figures, while the visual Sales Board and Pipeline Funnel enable tracking of deals through customizable stages, complete with win/loss ratios and conversion statistics. By optimizing the entire journey from lead acquisition to deal closure and preserving a detailed activity history, Call Optix merges conversation intelligence with CRM functionalities into one cohesive platform, augmented by AI agents that efficiently manage bookings, qualify leads, and perform follow-ups. This integrated approach not only boosts operational effectiveness but also equips teams with the necessary tools to make data-driven decisions that foster sales growth and enhance overall performance. In doing so, the platform becomes an essential ally for businesses aiming to maximize their sales potential and streamline their operations.

What is Aircover?

Sales representatives can significantly improve their potential by receiving coaching during and after calls, which enables them to give customers swift responses. By enhancing the practice of thorough discovery, effective value communication, and sales strategies in each interaction, representatives are better prepared to tackle customer questions in real-time. Aircover streamlines this process by automatically pinpointing customer priorities, crafting follow-up emails, transcribing meeting notes, and generating performance scorecards for sales reps. This automation fosters greater uniformity among sales personnel and effectively shortens the sales cycle. With Aircover AI, every representative can quickly answer any customer query, thereby strengthening both the discovery phase and the overall sales approach. Additionally, the platform aids in recognizing vital business objectives and ensures that the appropriate messaging reaches clients exactly when needed. Not only does it reduce the time required for onboarding, but it also enhances the productivity of representatives, empowers new hires to engage in meaningful conversations swiftly, maintains consistent messaging throughout, and facilitates coaching without necessitating call monitoring or the tedious task of reviewing recordings. By leveraging these innovative tools, organizations can greatly enhance their overall sales performance and create a more dynamic sales environment.

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Integrations Supported

Google Calendar
Google Meet
Highspot
Microsoft Outlook
Microsoft Teams
Outreach
Salesforce
Salesloft
Twilio
Zoom

Integrations Supported

Google Calendar
Google Meet
Highspot
Microsoft Outlook
Microsoft Teams
Outreach
Salesforce
Salesloft
Twilio
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$0.06/minute
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Call Optix

Date Founded

2023

Company Location

India

Company Website

www.calloptix.com

Company Facts

Organization Name

Aircover

Date Founded

2021

Company Location

United States

Company Website

www.aircover.ai/

Categories and Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Categories and Features

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