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What is CallCenterHosting?

CallCenterHosting provides cloud solutions rich in advanced features that play a vital role in driving your business's success. The success of a call center largely hinges on the efficiency of its dialer and its capability to connect with customers effectively. The selection of dialers is shaped by the available agents and the scale of outreach needed. These cloud-based solutions equip agents with vital tools and information to interact successfully with clients. The emergence of cloud technology has transformed the call center landscape, offering innovative solutions that enhance customer service potential through cloud-hosted systems. By leveraging toll-free and virtual numbers, businesses can effectively reach out and market their products or services to potential customers. Ensuring consistent communication with clients is essential for meeting business goals. Organizations are always on the lookout for ways to improve their accessibility, making it easier for customers to reach out for support and assistance whenever needed. In today's competitive market, enhancing customer engagement through advanced communication tools has become more important than ever.

What is Arbeit Dialer?

Start increasing the volume of your outbound calls within a shorter timeframe to regain control over your team's productivity. Eliminate downtime and significantly enhance your connection rates, potentially doubling them in the process. The feature that allows you to configure imports just once and store the layout for future use dramatically reduces wasted time and effort on repetitive tasks. Customized messaging options and features like dynamic caller ID give you the flexibility to engage with your contacts in the most effective manner possible. Initiating your journey with Arbeit Dialer is a simple endeavor that guarantees minimal disruption during and after the quick setup phase. You have the ability to listen to live or recorded calls, which not only assists in training and developing agents but also ensures adherence to compliance standards, all while boosting revenue through connection rates that can rise by as much as 60%. Our committed in-house support team is dedicated to making your experience with Arbeit Dialer efficient and nearly risk-free. We manage all setup processes at no additional cost and with little downtime, and there is no long-term commitment required, making it a compelling choice for businesses eager to improve their outbound calling strategies. Thanks to this hassle-free onboarding experience, you can swiftly start capitalizing on the advantages of increased productivity and enhanced connection rates, ultimately leading to greater overall success for your team.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$7.49 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CallCenterHosting

Date Founded

2004

Company Location

United Kingdom

Company Website

www.callcenterhosting.com

Company Facts

Organization Name

Arbeit Software

Date Founded

2013

Company Location

United States

Company Website

www.arbeitsoftware.com/autodialer-solutions/

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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