CallHub vs. BPO Dialer

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What is CallHub?

CallHub is an all-in-one digital outreach platform helping political campaigns, nonprofits, advocacy groups, unions, and businesses connect with their audiences at scale through calls, texts, email, and automation. Built for both high-volume and personalized engagement, CallHub offers Predictive, Power, and Auto Dialers with AI-driven Smart Insights that analyze call sentiment in real time. Features like Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance boost call deliverability and answer rates. On the messaging front, CallHub enables Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join campaigns with SMS/MMS support, link tracking, and automated responses. Workflow automation ties all channels together, while the mobile app makes it easy for volunteers to join and manage campaigns on the go. Seamless integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud keep your data unified and up to date. Compliant with SOC 2, ISO 27001, GDPR, and TCPA, CallHub is trusted by over 200,000 campaigns worldwide, powering 1B+ calls and 750M+ texts to date.

What is BPO Dialer?

The BPO Dialer is a cloud-centric communication platform specifically designed for call centers and teams involved in large-scale outbound initiatives. It supports both outbound campaigns and incoming calls, offering features such as automated dialing, answering machine detection, call recording, live monitoring, comprehensive campaign analytics, and insights into agent performance. Syntrivo emphasizes its utility in sales, lead generation, collections, and follow-up tasks as common use cases for this software. The dialer integrates effortlessly with the provider’s CRM and AI Voice Bot, optimizing connected calling and improving customer management processes. The vendor offers demonstrations, setup support, and training while ensuring continuous assistance after the system goes live. Pricing varies based on team size, call volume, required integrations, and needed features, making it adaptable to various organizational needs. Furthermore, Syntrivo not only provides BPO services that leverage its software but also markets the dialer separately for teams that wish to oversee their own call operations, allowing for versatile deployment options. This adaptability empowers organizations to tailor the solution according to their specific operational requirements and to maximize efficiency in their communication strategies.

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Integrations Supported

Blackbaud CRM

CiviCRM

Ecanvasser

NGP VAN

NationBuilder

OSDial

PDI

Salesforce

Zapier

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Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$0

You only pay for the cost of the calls and text messages.

USA rates:
Outgoing calls: $0.045/dial
Incoming calls: $0.026/min
Voice Broadcast: $0.046/min
Outgoing SMS: $0.019/sms segment
Incoming SMS: Free
Outgoing MMS: $0.048/mms message

Free Trial Offered?

Pricing Information

Custom pricing is based on agent count, call volume, integration requirements, and support scope.

Supported Platforms

SaaS

Android

iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support

24 Hour Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Webinars

Online Training

Training Options

Not specified

Company Facts

Organization Name

CallHub

Date Founded

2013

Company Location

United States

Company Website

callhub.io

Company Facts

Organization Name

Syntrivo Innovations

Date Founded

2026

Company Location

India

Company Website

syntrivoinnovations.com

Categories and Features

Bulk SMS

Connect with 10,000 contacts in just a matter of minutes using our Bulk Messaging Service! Effortlessly send SMS and MMS messages to your entire contact list with CallHub’s automated mass messaging platform. Quickly share announcements, event invitations, fundraising requests, and much more. Get started in less than 5 minutes!

Not specified

Business Text Messaging

Not specified

Call Center

Introducing a revolutionary Call Center Solution that amplifies your calling capacity by tenfold without breaking the bank! Say goodbye to the frustrations of manual labor, constant busy signals, and unreturned voicemails. Enhance your calling efficiency, scalability, and dependability with CallHub. Our user-friendly call center software simplifies the process for you.

Blended Call Center

Call Logging

Call Recording

Call Scripting

Campaign Management

Escalation Management

IVR / Voice Recognition

Inbound Call Center

Manual Dialer

Outbound Call Center

Predictive Dialer

Progressive Dialer

Real-time Chat

Reporting/Analytics

Call Center Infrastructure (CCI)

Not specified

Call Recording

Archiving

Call Sharing

Distributed Call Recording

Event Triggered Recording

File Transfer

Instant Retrieval

Recording Bookmarking

Scheduled Recording

Contact Center as a Service (CCaaS)

Not specified

Political Campaign

Introducing a robust, all-encompassing solution for political campaigns. CallHub provides an extensive digital organizing platform designed for fundraising, voter registration, canvassing, grassroots mobilization, and get-out-the-vote efforts. Effortlessly engage volunteers and voters through impactful calling, texting, and email initiatives—all within a single platform that features built-in automation and seamless integrations.

Campaign Analysis

Demographic Data

Donor Targeting

Email Marketing

Progressive

Predictive Dialer

Increase your call volume threefold per hour using our predictive dialing system, allowing agents to focus more on engaging with contacts. Here's how it works: 1. Directly connect agents to calls that are answered, bypassing busy signals, invalid numbers, and unanswered calls. 2. The system intelligently modifies the dialing pace to minimize the occurrence of dropped calls. 3. Leave voicemails automatically for any calls that reach answering machines. 4. Utilize adaptable scripts that enhance the flow of conversations. 5. Accessible for agents through both a mobile application and a web interface.

Call Monitoring

Call Recording

Call Results

Call Transfer

Callback Scheduling

Campaign Specific Caller ID

FCC Compliance

FTC Compliance