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What is CallSync?

CallSync is a specialized platform tailored for call tracking and improving team visibility, particularly aimed at sales and service teams who engage with customers using Android devices. Its Android application effortlessly syncs call logs to a centralized web dashboard, enabling managers to evaluate team performance, search call histories, annotate conversations, organize contacts, and monitor follow-ups through detailed reports. In addition, teams benefit from CRM functionalities that facilitate the management of leads, navigation through pipeline stages, deal oversight, task management, and calendar coordination. Although the platform does not directly record calls, it provides the option to upload call recordings when this feature is activated, with the ability to transcribe and summarize these recordings using additional tools. Also, API and webhook capabilities are provided, allowing organizations to incorporate call data into various workflows, which boosts operational efficiency. Admin controls are established to manage work profiles and SIM selections, ensuring that teams can control which calls are shared among members. The pricing structure is designed to accommodate organizations with a large number of phone users, making it both accessible and practical. This adaptability contributes to CallSync's reputation as an essential tool for teams aiming to enhance their communication and overall performance, ultimately leading to improved customer satisfaction and business outcomes.

What is CallSource?

CallSource - Master Every Lead. As a pioneering business performance platform that leverages advanced technology, CallSource enhances our clients' revenues, profitability, and brand image. Being the first to introduce call tracking, we have established ourselves as a frontrunner in delivering actionable analytics. Our insights empower clients to identify issues, develop strategies, and implement effective solutions. Since 1991, we have recorded and analyzed over one billion phone calls, providing valuable cost-per-lead assessments and sales conversion metrics. Additionally, we offer sales recapture solutions, along with training and coaching services for thousands of businesses across the United States, Canada, and Australia. CallSource is dedicated to elevating the performance and achievements of both our clients and our team members, fostering a culture of growth and success. Our commitment to innovation ensures that we remain at the forefront of industry developments.

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Integrations Supported

Integrations Supported

AgencyAnalytics
Five9
LeadPerfection

API Availability

Has API

API Availability

Pricing Information

₹149/device/month
The core call-tracking plan starts at ₹149 per connected device per month. Three-month plans are discounted; taxes and optional recording-storage or API/webhook add-ons may be extra.
Free Trial Offered?

Pricing Information

Pricing varies depending on package solutions. Month-to-month.

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

CallSync

Date Founded

2026

Company Location

India

Company Website

callsyncapp.com

Company Facts

Organization Name

CallSource

Date Founded

1991

Company Location

United States

Company Website

www.callsource.com

Categories and Features

Call Tracking

Not specified

Categories and Features

Call Accounting

Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Who Answered Log

Call Recording

Archiving
Distributed Call Recording
Event Triggered Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Scoring
Lead Segmentation
Source Tracking

Marketing Analytics

Campaign Management
Channel Attribution
Dashboard
Performance Metrics
ROI Tracking
Website Analytics

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis

Revenue Intelligence

Not specified

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request

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