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What is Caramel Software?

Caramel Software is a premium, all-encompassing software solution designed to meet the specific needs of modern laundry and dry-cleaning businesses, especially those serving upscale clientele. Built with sophisticated laundries in mind, Caramel integrates the latest technological innovations with a highly intuitive user interface to streamline operations and reduce human error. Its hybrid architecture supports both online and offline functionality, providing robust reliability critical for large-scale businesses that cannot afford downtime. The system offers smart order workflows that optimize the entire cleaning cycle, from intake to delivery. Barcode tracking enhances inventory management and accuracy, while photo-based quality control ensures every item meets exacting standards before returning to customers. Caramel also features customizable pricing models, allowing businesses to tailor charges according to service type, volume, or customer segment. Unlike typical point-of-sale platforms, it serves as a comprehensive operational backbone, managing everything from order processing to customer engagement. Its seamless design helps elevate service quality, increase efficiency, and boost customer satisfaction. This powerful combination makes Caramel a trusted choice for high-end laundry providers. It supports business growth by simplifying complex processes and delivering an exceptional user experience.

What is AlmDesk?

The fourth edition of ALMdesk is a software solution tailored for optimizing laundry operations, focusing on tasks like item acceptance and return, managing customer relations, and tracking statistical data, all while ensuring a user-friendly experience; users can effortlessly navigate garment intake and return processes with just a click or tap on intuitive graphical icons. While it does not serve as a cash register for tax purposes, the software simplifies the creation of receipts and tax documents, mirroring traditional methods. Building on the legacy of its earlier versions, which have been operational since 1995, ALMdesk 4th edition integrates all the lessons learned and features from its predecessors, including the 1st, 2nd, and AlmDesk7 editions. Furthermore, ALMdesk adeptly manages customer databases, processes payments through loyalty programs, delivers in-depth statistics on items received and returned, modifies pricing structures along with percentage adjustments, and facilitates data exports to both Office and Open Office formats, among many other functionalities. This extensive range of capabilities positions ALMdesk as an essential asset for laundry service providers aiming to optimize their workflows and boost customer satisfaction, ultimately contributing to a more streamlined and efficient operation. With its focus on ease of use and comprehensive features, ALMdesk continues to set a high standard in the laundry management software industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$50/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Caramel Software

Date Founded

2020

Company Location

Denmark

Company Website

caramelsoftware.com

Company Facts

Organization Name

2000 Systems

Company Location

United States

Company Website

www.2ks.net/alm/default.html

Categories and Features

Dry Cleaning

Barcoded Garments
Customer Accounts
Email Marketing
Employee Management
Point of Sale (POS)

Categories and Features

Dry Cleaning

Barcoded Garments
Customer Accounts
Email Marketing
Employee Management
Point of Sale (POS)

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