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What is CareColl?
Tailor your widget to embody your unique style or complement your site's design seamlessly. By employing proactive chat triggers, you can turn casual browsers into prospective customers, thereby enhancing your sales efforts through automated messages triggered by specific user behaviors. Our conditional loading feature allows you to strategically enable the live chat widget in the most critical areas of your site. Furthermore, an efficient offline messaging tool empowers visitors to send you messages and attach files, even when you are not available for a chat session. Users also have the option to conveniently email themselves a transcript of their conversation directly through the widget. Operators have the ability to monitor visitors' navigation paths in real-time within the chat interface, with their complete journey stored in chat history for future reference. To further streamline customer service, a comprehensive email client is integrated for representatives managing individual email queries, ensuring fluid communication and improved support experiences for both customers and agents. This combination of features not only enhances visitor engagement but also fosters a more personalized interaction with your audience.
What is ActiveHelper Live Chat?
Connect with your website visitors instantly through ActiveHelper Live Chat, the fastest way to establish a dialogue! This all-in-one live chat solution is packed with robust features that are easy to set up without requiring extensive training. You can stay in touch with your audience using any device, whether it's a smartphone, tablet, or desktop, which offers you both flexibility and convenience. ActiveHelper Live Chat stands out as a unique, unlimited option that allows you to manage multiple websites and support agents all from one server under a single license. You have the ability to monitor visitors' locations by their IP addresses and send personalized messages directly to them. Engage specific users by offering support based on the specific pages they are viewing, ensuring they receive timely assistance. Initiate conversations by dispatching messages tailored to their behavior or leverage automated prompts to connect with visitors browsing your site. Moreover, you can personalize the visitor experience by choosing languages, images, and colors that appeal to diverse regions, significantly enriching their interaction. This tool not only enhances engagement but also plays a vital role in cultivating enduring connections with your audience, ensuring they feel valued and supported throughout their journey on your website. With ActiveHelper Live Chat, you can transform visitor interactions into meaningful relationships that benefit both your business and your clients.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
$10 per month
Free Version
Pricing Information
$39.95 one time payment
Supported Platforms
SaaS
Supported Platforms
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
Intellial Solutions
Date Founded
2011
Company Location
India
Company Website
www.intellial.com
Company Facts
Organization Name
Mentat Technologies
Date Founded
2003
Company Location
Colombia
Company Website
www.activehelper.com
Categories and Features
Live Chat
Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking