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Ratings and Reviews 0 Ratings
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CareLineLiveCareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the UK and Australia. The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family. Subscription includes CQC (Care Quality Commission) and CIW (Care Inspectorate Wales) compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance. Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot. CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty. Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025. Sister companies under the same group include compliance specialist MOA and Australian aged care software provider Health Metrics. CareLineLive includes: Electronic Medication Administration Records (eMAR) for medication management Care rostering software with AI-assisted scheduling Carer Companion mobile app for Android & iOS Care Circle Portal for family member access GP Connect integration for NHS patient records Payroll and invoicing automation CQC compliance tools for UK care providers Fully managed handsets with remote wipe MOA Benchmarking's audit tool for CQC/CIW compliance
What is Caresoft?
We provide tailored software solutions specifically designed for the Mental Health, Home Care, Senior Living, and Child Development industries. Drawing on more than ten years of experience, we understand the difficulties involved in providing outstanding care to clients while maintaining accurate documentation for families and regulatory agencies. Our goal is to empower Group Homes, Day Programs, Senior Living facilities, and Educational Institutions to improve their treatment efficacy, conserve time, and reduce costs. By submitting your core forms, our CareSoft team can easily create and incorporate your documents into our platform, thereby negating the need for extensive training and customizing the software to meet your agency's specialized needs. Simply scan and upload your documents, and we will take care of the rest. Our competitive rate is $50 per hour for form imports, with the integration of most documents typically requiring between 3 to 7 hours, ensuring your forms are ready within a timeframe of 2 to 4 weeks. This streamlined process not only enhances operational efficiency but also allows you to concentrate more fully on delivering high-quality care to your clients. Additionally, our commitment to client satisfaction ensures that we adapt to your evolving needs while providing ongoing support throughout the integration process.
What is Caremerge?
Caremerge provides electronic health record (EHR) and engagement tools tailored for senior living organizations. These innovative solutions enhance wellness and foster teamwork among residents, staff members, and families alike. By offering user-friendly options, we strive to elevate the standard of care and enrich the experiences shared between families and residents. Our commitment lies in a seamless client care approach that nurtures enduring relationships and leads to positive results in the community. It is through this dedication that we aim to transform the landscape of senior care for the better.
Integrations Supported
Aline
Amazing Charts EHR
Amazon
DocuTrack
FrameworkLTC
FullCount
NextGen Healthcare EHR
Rx30 Pharmacy System
TheWorxHub
Integrations Supported
Aline
Amazing Charts EHR
Amazon
DocuTrack
FrameworkLTC
FullCount
NextGen Healthcare EHR
Rx30 Pharmacy System
TheWorxHub
API Availability
Has API
API Availability
Has API
Pricing Information
$9.95 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Caresoft
Company Location
United States
Company Website
caresoft.us
Company Facts
Organization Name
Caremerge
Date Founded
2012
Company Location
United States
Company Website
www.caremerge.com
Categories and Features
Assisted Living
Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management
Mental Health
Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice
Categories and Features
Assisted Living
Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management
Electronic Medical Records (EMR)
Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition